Did not treat passengers as well as I've experienced on other cruise lines

Norwegian Jewel Cruise Review to Alaska - Inside Passage

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 8

Overall rating:

2 out of 5
Norwegian Jewel

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail date: June 28, 2014

Ship: Norwegian Jewel

Cabin type: Inside

Traveled as: Large Group

Reviewed: 10 years ago

Review summary

Lots of frustrations: breakfast room service was never delivered after trying on two separate mornings, no information was given about disembarking, steward was unfriendly, waitstaff overall seemed unhappy and overworked, food was not good, desserts were awful, library smelled like cigarette smoke. Overall though, there were good parts too, but the bad stuff really frustrated us.

Ship experiences

Food and Dining

1 out of 5
Food was bland, desserts were tasteless

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Seattle, Washington

5 out of 5

Ketchikan, Alaska

3 out of 5
One good hike, but nothing else there for cheap

Juneau, Alaska

3 out of 5
Glacier was fun but not much to do for cheap

Cruise Sawyer Glacier

5 out of 5

Skagway, Alaska

3 out of 5
Some fun hikes

Victoria, British Columbia

5 out of 5
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