Did not treat passengers as well as I've experienced on other cruise lines

Norwegian Jewel Cruise Review to Alaska - Inside Passage

Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2 out of 5
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: June 28, 2014
Ship: Norwegian Jewel
Cabin Type: Inside
Traveled As: Large Group
Reviewed: 3 years ago

Lots of frustrations: breakfast room service was never delivered after trying on two separate mornings, no information was given about disembarking, steward was unfriendly, waitstaff overall seemed unhappy and overworked, food was not good, desserts were awful, library smelled like cigarette smoke. Overall though, there were good parts too, but the bad stuff really frustrated us.

Food and Dining

1 out of 5
Food was bland, desserts were tasteless

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
3 out of 5
One good hike, but nothing else there for cheap
3 out of 5
Glacier was fun but not much to do for cheap

Cruise Sawyer Glacier

5 out of 5
3 out of 5
Some fun hikes
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