Norwegian Jade Cruise Reviews - Reviews

Overall great cruise. Having a Suite was nice especially with concierge and butler service. Felt special. Downsides were unexpected handicapped room, switched tour and desserts.

Jam pack itinerary you'll see a lot in a short time with outstanding service aboard the ship. Jade is the right size.

The cruise experience is overall pleasant, although there are some minor areas to improve for both the cruise (e.g. food as mentioned above) and the port (taxi drivers should be regulated at the Athens port)

It was on my bucket list going to Athens and seeing the islands! It was a good trip!

Great cruise with beautiful and unique ports! This was the first European cruise for me and my friend. While we didn't have as many interactions with other guests and there weren't many people in our age group, we had a great time. The food and service was amazing (shoutout to Vanja and Mariano!). Our cabin steward was great but we didn't have towel animals (didn't bother us). We loved being at ports every day and still had time some days to enjoy the pool deck or reading on our balcony. We didn't go to all of the shows because they didn't all interest us but the ones we went to were good. There wasn't quite as much participation in onboard events but we still enjoyed the ones we went to. Definitely try the indian food in the buffet and the caramel cheesecake at Cagneys!

Although my cruise got off to a really bad start, we did enjoy the Ports and activities at each. I might add that cruising has changed a lot and not for the better. In my opinion, you take some cruises for the ship and others for the destinations. This cruise was definitely for the destinations. If I were to judge the cruise line solely by the experience on this ship, (boarding, accommodations, food) then I would not cruise again with Norwegian Cruise Liine.

We booked this through ; which complicated things because we would try to add something or had a question and told to talk to the travel agent; the travel agent couldn't help so we went in circles. We learned the priority pass only gives you priority when there is a tender; however, if you have an excursion, you already have priority tender. And there was zero value for either the embark or disembark. So for us, it was a waste of money. Be careful where you room is located.

Great cruise except for the ship mask mandate. Islands were amazing. Service was great.

First time in Greece. This was a perfect way to see and experience a lot of Greece in a short time.

A relaxing vacation without the privacy moments for adults or play opportunities for the child we were hoping for. Still, wonderful ports, possibly new friends, and great memories.

I would definitely recommend this cruise. If I could make changes, I would add another day in Jerusalem and another day in Istanbul. There were many religious sites to see, and a longer stay at the ports would have been worth the extra cost to extend the itinerary.

never again on the Jade, and after 22 cruises on Norwegian probably never again on them

Join the excursions you'll enjoy them. The kusadasi, the Limassol, Haifa and Athens areas are the best tours one should take.

We loved every port and learned a lot, especially Kusadasi/Ephasus. While at sea, the entertainment and food was excellent. My only request was to have more trivia games at sea and not when at port as we missed a few while on an excursion.

A loyal Norwegian customer, completely dis-satisfied with the sinky cabins, (same smell in other cabins we visited). No water (J-traps) under the bathroom sinks, thus a constant sewer smell. Norwegian has reduced the Lattitudes awards by taking away the perks, no more 60 minutes free internet (they want you to buy it) no wine or champagne in room, no Lattitudes party, and they have changed the method of computing your shore excursion discount which screws a couple out of $7.50 per shore excursion. Clearly Norwegian is being run by folk interested only in getting your money. By the way, when asking a question at the Guest Services desk, you have only a 20-30 percent chance of getting a correct answer. They lied and made up excuses about everything. If you sail with them, do your own math and check you bill daily. Some shore excursion staff don't know the difference between 15 cents and 15 percent. After 22 cruises on Norwegian, this was our last. Holland and Celebrity treat you a lot better and are trustworthy.

Overall the cruise was wonderful, we visited beautiful islands, met nice people and made lasting memories. We are ready for our next adventure

Accepted altered itinerary pre cruise at a discount. Substituted ports had already been to. Ports cancelled without reason. Late getting in to one port. COVID tests for each country visited. Too many days at sea. On board credit promised pre cruise not honored on board. Like to walk at night on deck. Ship lights turned off on three nights prevented doing this safely. No reason given. Service from staff excellent. COVID testing smooth. Ship was in excellent condition.

Primary reason for taking this cruise we’re the visits to Israel, which were cancelled by Israel (not NCL’s doing) along with the cancelled stops in Salalah and AbuDhabi

This was a really good cruise from a ports-of-call perspective, and NCL did a nice job with many of the onboard experiences. The worst thing (and NCL is not the only cruise line guilty of this) are the misleading offers that are served up when purchasing the cruise. "Free wifi" is a gross overstatement, for example. It's a limited number of minutes and is "by cabin" instead of "by person." In the end, both of us had to upgrade to the unlimited plan at a notable cost ... truly no savings from the promotion at all.

The prep work (forms and COVID relatated documentation ) was overwhelming. Neither or NCL was that helpful. Once the cruise was over NCL was done with me as a customer. I requested an explanation of credit card charges and NCL would not simply tell me what the charges were for. I was not contesting the charges but just want to know what they were. NCL NEVER explained the charges and discontinued any communication with me. VERY Disappointed with this experience in the worst of customer service help!