Beautiful but very busy cruise

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.8 out of 5
Verified Review
Norwegian Jade

7 Night Greek Isles (Athens Roundtrip)

Sail date: October 17, 2021

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 10532

Traveled as: Large Group

Reviewed: 6 months ago

Review summary

The prep work (forms and COVID relatated documentation ) was overwhelming. Neither or NCL was that helpful. Once the cruise was over NCL was done with me as a customer. I requested an explanation of credit card charges and NCL would not simply tell me what the charges were for. I was not contesting the charges but just want to know what they were. NCL NEVER explained the charges and discontinued any communication with me. VERY Disappointed with this experience in the worst of customer service help!

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
Reggie did and an outstanding job of cleaning our room twice a day. His attention to detail was great. Such a wonderful person to work with!!!

Ports of call

Piraeus (Athens), Greece

5 out of 5

Iraklion (Heraklion), Crete

5 out of 5

Rhodes, Greece

5 out of 5

Mykonos, Greece

5 out of 5

Katakolon (Olympia), Greece

5 out of 5

Corfu, Greece

5 out of 5

Santorini, Greece

5 out of 5

Disembarkation

3 out of 5
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