Stinky Bathrooms, avoid the Jade

Norwegian Jade Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Reviews: 7
Helpful Votes: 153

Overall rating:

2.2 out of 5
Verified Review
Norwegian Jade

9 Night Greek Isles: Santorini Rhodes & Istanbul (Rome To Athens)

Sail date: March 30, 2022

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 8026

Traveled as: Couple

Reviewed: 2 years ago

Review summary

A loyal Norwegian customer, completely dis-satisfied with the sinky cabins, (same smell in other cabins we visited). No water (J-traps) under the bathroom sinks, thus a constant sewer smell. Norwegian has reduced the Lattitudes awards by taking away the perks, no more 60 minutes free internet (they want you to buy it) no wine or champagne in room, no Lattitudes party, and they have changed the method of computing your shore excursion discount which screws a couple out of $7.50 per shore excursion. Clearly Norwegian is being run by folk interested only in getting your money. By the way, when asking a question at the Guest Services desk, you have only a 20-30 percent chance of getting a correct answer. They lied and made up excuses about everything. If you sail with them, do your own math and check you bill daily. Some shore excursion staff don't know the difference between 15 cents and 15 percent. After 22 cruises on Norwegian, this was our last. Holland and Celebrity treat you a lot better and are trustworthy.

Embarkation

2 out of 5
fairly smooth

Ship experiences

Food and Dining

3 out of 5
Specialty restaurants not really anything special.

Onboard Activities

1 out of 5
lack of activities

Entertainment

1 out of 5
Weak entertainment, no major stage productions

Service and Staff

4 out of 5
excellen room steward, excellent "Jasmine Restaurant"

Ship Quality

1 out of 5
Common area clean, cabins dated, there are no J-traps (water traps) under the bathroom sinks, therefore the bathrooms stink of sewage. They could not fix the problem, ship was not built to reasonable plumbing code.

Cabin / Stateroom

1 out of 5
Kept clean by steward, ships staff unable to fix the sewage smell

Ship tip

Avoid it

Ports of call

Civitavecchia (Rome), Italy

1 out of 5

Palermo, Sicily

1 out of 5

Valletta, Malta

4 out of 5

Santorini, Greece

4 out of 5

Rhodes, Greece

4 out of 5

Kusadasi (Ephesus), Turkey

1 out of 5

Istanbul, Turkey

2 out of 5

Mykonos, Greece

3 out of 5

Piraeus (Athens), Greece

1 out of 5

Disembarkation

3 out of 5
fast
Was this review helpful? 39

3 Comments

Gwbigdog    2 years ago

RetiredRay    2 years ago

Hmmm….an atypical review for this run. Wonder what they were looking at (although no traps is a sanitation violation as I recall)?

javawoody    2 years ago

Appreciate the review

Other reviews of this sailing