Norwegian Jade Cruise Reviews - Reviews

We had a wonderful cruise with calm sailing in the Mediterranean. Service was excellent - everybody was helpful and friendly. Wide variety in the free dining areas and not long queues. Free drinks could have been more varied - not just iced tea. Ports of call and excursions were very good - maybe could leave out Egypt, as the travelling time to Cairo was so long and Egypt was disgustingly dirty and a health hazard! Could have had theme music for the different ports of call or theme dinners eg Greek food and music in Greece. Enterntainment fair, but sometimes very loud. Crew show excellent! All in all had a very special holiday for our 40th wedding anniversary. They went out of their way to make us feel very special. Can recommend this ship and ports of call (Istanbul and Greek Islands)

Despite the ongoing installation of a casino, all was near perfect on this transoceanic, repositioning cruise. The ship was refitted from being an Hawaiian cruise ship to a Med and Florida one. New crew could not have been nicer.

I don't recommend this cruise line to anyone who enjoys good service. My husband and I are cruisers. We are in our 40's. This cruise was horrible. I refuse to go on another ncl cruise. The staff was miserable. the food tasteless. We ended up eating at the buffet and Japanese Restaurant, they had the best food. I have traveled many time om NCl prior to them becoming freestyle, they were my favorite. They need to take some pointers from Oceania....they know how to freestyle cruise.

I was very impressed with the ship and the cleanliness. We felt very pampered and relaxed with no worries!

We just arrived back from the 12-day Mediterranean cruise from Istanbul, Turkey to Barcelona, Spain and I was very pleased with the overall experience. The port stops and excursions in Turkey, Greece, Croatia, and Italy were all so enjoyable and beautiful to see; I loved the colorful Hawaiian dcor of the ship; and from the very beginning the staff went out of their was to treat us kindly and with respect.

This was my 15th cruise, and it was the worst food service that I have ever experienced. This is not your so-called Free-Style Dining that you advertise, when we had to wait over 55 minutes to be seated when there were several tables available. We also were not allowed to eat with 8 people even thought there were 4 empty table set up for 8 people that were not occupied the entire time. This waiting and seating problems happened several times. The service in the dining area was also very slow.

Most of the crew on this ship were new so a few problems occurred but nothing major. Just a lack of experience for some staff members. Service in the dining room was very slow but waiters were extremely pleasant. The shows need improvement. The talent was there. It was just the content that needs help. We had a mini suite which was more than suitable. Loved the balcony. Not sure this ship is very handicap friendly as there are a lot of stairs.

This is our 8th NCL cruiseand we ave cruised over 18x-All have been amazing and NCL has ships in great shape. We were on the Los Angeles to Miami-"Maiden Voyage" The ship did in no way look like the pictures. They just painted over the original name. It was run down and nothing like any other NCL ship we had ever sailed. The maiden voyage was a misleading term. We as well as 4 other cabin(balcony & suites) had bed bugs and over 4 couples had to be medically treated w/bites all over. They told us prior to booking that in Hawaii they do not allow casinos...but, that the ship would have a full casino by the time it would reach L.A...The entertainment was the worst we have ever seen on any cruise line...Therefore we opted to check out the casino....10 slot machines and 3 tables...No raffle for free cruises as in other NCL ships...NOTHING!!!! The restaurants-additional cost. Were great as always except by the 4th day Cagneys' the steak house ran out of most of the steaks. The wine list-well they also basically ran out of the better wines. The locations we stopped at were the reason we picked this cruise and they were very nice. I am still waiting to be reimbursed for all the medical bills due to the lice infestation on board. They misled us at the begining stating that we were the only ones with bites. The doctor was treating 3 other people when we got to her office on the ship. Then finally they said they had just taken over the ship and it seemed that there was in fact a problem. I am very sad about this situation as in the past I've always had a great experience w/NCL. I hope they get this ship in shape.

The crew was rude especially after hours when the staff was roaming the ship and felt like they should be waited on first before passengers Our suite was not cleaned until after 3:30 PM - shouldn't they get first attention

My family and I were smitten by the charming staff and enjoyed the abundance of activities that were presented to us. My favorite part about the ship was that I rarely saw my children and husband the entire time because the grandure of the boat. I could focus on my pilates class while they did other things.The only criticism that I have is that some of the passengers were arrogant and egotistical, but that was only my experience.

We did not participate in any excursions. People at every port were courteous and helpful.

It rained in both Halifax and Sydney so most of the tour involved staying on the while we looked out the window and had stuff told to us. On one tour we stopped at a teeny museum which was nice but that was our only stop. Main dining room seemed slow, we got melted ice cream for dessert one night. Cagneys was the best specialty dining room as always. Buy the spa package so worth it, we spent a lot of time there.

Overall, I'd recommend this getaway to anyone. We were very lucky with the weather.

Not bad; not sure I would cruise this type of ship again, but never say never if the price is right

Cruise was fun, and we really enjoyed Bliss Lounge and Spinnakers Night Club. The only issues we encountered were that there was not enough entertainment or activities on sea days compared to ither ships. Food was disgusting, and NCL should really revamp their quality and selections. Big issue with people smoking marijuana and vaping in the lounges and club on board. Multiple people complained to staff several times, and nothing was done. Not only is it a safety hazard, but no one wants to smell that crap near them. Some people had kids with them in the early part of the evening and definitely didn't want them exposed to it. Staff should have brought security in to put a stop to it.

The Jade is a beautiful ship with friendly staff. I would definitely sail on her again!

We had a wonderful time on the Jade and the Staff was wonderful

Not impressed an older ship which isn't ergonomically suited to the modern traveler. Very hard to get timely service at the bars near the pool, etc. due to the volume of people.

The Jade definitely has a unique vibe which we really enjoyed. It doesn't have all the bells and whistles of the mega ships, but we were never lacking for things to do and being a bit less crowded was nice. The Spinnaker lounge at the front of the ship was a wonderful place to enjoy a drink and the view!

Our group of 54 ages ranges from 1yrs to 84 yrs had a blast. Vacations are fun and you have to be prepared for anything positive and negative reviews everyone is different