not a new ship

Norwegian Jade Cruise Review to Panama Canal, Central America

Experience: 7+ cruises
Review: 1
Helpful Votes: 27

Overall Rating:

2 out of 5
Sail Date: February 01, 2008
Ship: Norwegian Jade
Cabin Type: Suite
Traveled As: Couple
Reviewed: 8 years ago

This is our 8th NCL cruiseand we ave cruised over 18x-All have been amazing and NCL has ships in great shape. We were on the Los Angeles to Miami-"Maiden Voyage" The ship did in no way look like the pictures. They just painted over the original name. It was run down and nothing like any other NCL ship we had ever sailed. The maiden voyage was a misleading term.

We as well as 4 other cabin(balcony & suites) had bed bugs and over 4 couples had to be medically treated w/bites all over.

They told us prior to booking that in Hawaii they do not allow casinos...but, that the ship would have a full casino by the time it would reach L.A...The entertainment was the worst we have ever seen on any cruise line...Therefore we opted to check out the casino....10 slot machines and 3 tables...No raffle for free cruises as in other NCL ships...NOTHING!!!!

The restaurants-additional cost. Were great as always except by the 4th day Cagneys' the steak house ran out of most of the steaks. The wine list-well they also basically ran out of the better wines.

The locations we stopped at were the reason we picked this cruise and they were very nice.

I am still waiting to be reimbursed for all the medical bills due to the lice infestation on board. They misled us at the begining stating that we were the only ones with bites. The doctor was treating 3 other people when we got to her office on the ship. Then finally they said they had just taken over the ship and it seemed that there was in fact a problem.

I am very sad about this situation as in the past I've always had a great experience w/NCL. I hope they get this ship in shape.



Recommends Norwegian Jade? No.

Was this review helpful? 27

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top