Norwegian Jade Cruise Reviews - Reviews

I had a great time!  The staff was fantastic!  I want to especially thank Maria at the service desk, because she was so patient with me asking a lot of questions!

luxury cruise for a little money. excellent food, entertainment and service. Difficult to imagine a better deal,Good size cabins. We will cruise only Norwegian.

Just got back from Houston, 1 week on the Norwegian Jade, really liked the ship, the layout was O.K., it seamed like we did more walking from one end of the ship to the other than we normally do.  I guess its normal because most of the food is on one end and most of the entertainment on the other end, pool and casino in the middle.  Thought the food was great, the wait staff was really good, bar staff was good, I think there was a small lack of waiters out at the pool area, every time you want a bev. you get up and go get it, but the wait was not bad.  The shows were fantastic, and I liked a lot of the common areas.

it was slow during sea days, some staff poor making the whole somewhat bad, I would not sail Jade again ---------------------------------------------------------------------

changes gratuties to service charge which is wrong, staff is not paid unless the gratuties  are received by ncl. there should be a base pay for employees and gradtuties should be the thank you for going above and beyond regular duties, i saw some of that, i also gave out tips during my cruise to various staff from room service to food staff, to enterainment .

this was my first cruise with Norwegian, I tried a bigger ship last year with Royal Caribbean, I had a doubt that I am going to have the same great experience, now I can say (It is the same Great experience) even with a smaller ship, it is the staff success, everything was organized, the ship is wonderful in everything, programs inside ship are amazing, full of fun, you can see smiles on all faces, hear laughs everywhere, people from over 60 nationalities who became as one family. I didn't give 5 stars for one thing which is minor,  restaurants have the same menu (Alizar and Grand Pacific), also I would suggest some changes to Sweets, they were mediocre. the buffet at Garden Pacific was great. thanks to the great staff  

Four of us in our 50s sailed the Norwegian Jade the week of February 27th.   We couldn't of asked for anything more.  The food was excellent both in the main dining and specialty restaurants.  Service was also very good both in the restaurants and at bars, casino, etc.  The staff are generally very friendly and accommodating.  We loved that they had a Reggae band rather than just a DJ. It makes you really feel like your in the islands. We did not do excursions through Norwegian but rather took taxis in Cozumel to Mr. Sanchos which was great. We had been to Cozumel before and went to Playa Mia which is also very nice especially if you have smaller kids who like water rides, etc.  We also took a taxi to West Bay Beach in Honduras. This was our favorite of the 3 ports. I was actually very surprised how nice it was.  Belize City was kind of seedy but we took a  ferry ride over to Amergis Caye which was very nice but a long ride (1 hour and 15 mins.). We were meeting friends there or would of opted for Caye Caulker instead which is a 45 minute ferry ride.  I will only be looking for Norwegian cruises in the future due to the drink and dining package which we were able to get as part of the fare as well as the excellent food and service, Kudos!

After traveling on another cruise line it was hard not to compare the two.  The Norweigan just didn't add up to the quality of food and service and cleanliness that we have enjoyed on another line.  But we thoroughly enjoyed the entertainment, especially the magician Cripton and the Masquerade Duo in the lounge area.

I was very pleased with my cruise. I was skeptical due to cruising solo, but they had the most wonderful Solo Crew that I could have asked for. I hooked up with a couple of other passengers and we just clicked. It was all that I could have asked for. 

Loved cruise-love the Jewel class ships-our ideal size ship-tired of stop in Cozumel-loved Honduras-2nd time there-loved balanced time at sea and ports-was great value for the cruise-really like NCL out of 3 cruise lines we have traveled with-would really recommend for couples 45 and older

Ship is small but nice, larger and newer ships are better.  Ports of call not very good - Belize and Roatan not the best ports.  Beverage package deal is great

Is my first time take a cruise  and the experience was unforgettable the overall service was excellent, the exact punctuality.

Thank you for all...

 I will repeat this experience ASAP.

The kid zone made this cruise! Never felt more at ease knowing our kid was where she wanted to be with a great group of people watching her. Cosmo and Jelly bean did amazing with her and she is till talking about it. This allowed mom and dad to relax and enjoy each other. The rest of the crew were great and you never passed someone with out a smile. 

The ship was disappointing.  The promenade deck was way too narrow and uninviting.  The walk track on deck 14 was too windy and accessible by stairs only.  Too hard on my knees.  The food in the Le Bistro and La Cucina was very good but you had to pay extra or have a dining package.  Our inside stateroom was very small and made even smaller because of the fold down upper berth.

The good:  Very attentive staff.  Excellent food.  Excellent entertainment.  Good shore excursions.  Very clean and well maintained ship.

The bad: There were very, very few places you could go inside that were not loud, with music blaring at all hours.  You could escape the noise in the cabin, the library and the chapel, but that was it.  I don't mind music at night, but did not expect it at 5 in the morning while trying to get coffee.  When it was nice I spent as much time outside on the aft deck (opposite end from the pool).  The pool area was excessively noisy with very, very loud music, so I avoided the pool altogether.  

Overall a good cruise. It is obvious that this cruise was designed for families and older people, not younger people. So keep that in mind if you are in college or a younger person travelling with friends. The cruise seems to shut down after midnight, which is disappointing. And the cruise has an overall conservative feel to it. But the food was great and the entertainment was stellar!

We picked this cruise because it was the only one that worked with our large family's schedule, and not for the ship, the cruise line, the itinerary, or anything else.  We had a great time, but we probably wouldn't cruise NCL again.  This is our 9th cruise overall, 2nd cruise with them, and we just haven't been impressed with NCL.  My daughter and her husband cruised last year with Carnival for their honeymoon, and they said they preferred Carnival over NCL.  That's rather a sad state of affairs.  The ship needs a makeover, the menus need a makeover, and we'll spend our money elsewhere next time.

Totally great time on this ship. Toilets in rooms are a little tight for husky people. Food menus that change daily could be placed in the daily news letter. Ship was very clean and staff were wonderful and very friendly. The food was very good. I would recommend this ship!

This was a very fun cruise, would recomend it as a family as well as romamtic vacation. The embarkment process was easy and very quick. We just about walked  straight on the ship. The ship was very nicely layed out everything was easy to get to and find. The party was in process when we boarded and the buffet was ample. We felt very welcomed. The cruise staff was very helpful and kind. The room steward was very attentive and made us feel at home but spoiled us with his kindness. The onboard entertainment was top notch. Very comfortable areas to lounge throughout the ship. Walking deck was great for a brisk walk or getting some sea air. Food was great everywhere. Nice to have lots of dining choices. Going ashore was easy and efficient. The tendering was organized and if you were not in a hurry to go off ship, the process was easy. Other than the tender in Belize

taking out tender to the wrong spot :)  the tenders were fine. We felt well informed by the staff when there was something important to tell. The cruise was very relaxing and we had a great time. Exiting the ship was very organized and quick. This was a great choise for a cruise.    

The staff and crew were great, the food was so-so, and the hidden charges were astronomical. Overall a good experience though I may choose another cruise line in the future. 

This cruise was off to a good start but not everything was not wonderful. Our stateroom seemed cramped but was sufficient. It seemed at times that the number of passengers overwhelmed the crew as it seemed there was a lack of people to help with things such as clearing dishes and keeping the decks cleared of clutter as the ship was at sea. Out of seven nights I was able to take two hot showers. The water was cool for the rest. 

Entertainment was excellent and the specialty restaurants were outstanding.

the ports of call , except for Cozumel, left much to be desired.