the worst cruise we ever had!

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

1 out of 5
Verified Review
Norwegian Jade

Greek Isles & Turkey from Venice

Sail date: April 25, 2015

Ship: Norwegian Jade

Cabin type: Inside

Cabin number: 10113

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Terrible services!  My wife suffered food poisoning since day one and the management did  not responded after ccomplaint.  The 2nd complaint days later was acused by an assistant manager that was not their reponsibily and grabbed my wife's shirt and said " i can escort you to see a doctor but you have to pay for it."The restaurants were in slow service: ignored us without even offering water while 4 staffs chatting nearby and ignored us for 15 minutes.  The excursions wewr extremely expensive and not worthy (The lunch included only had pork which mmy wife is allergic to and the service manager said rudely you get what's available.  The ceilings are extremely low so that you always feel cramed and not relaxed!  

Ship experiences

Food and Dining

1 out of 5
not fresh, nenu chanes only slightly, extremely salty, like cafeteria food.

Entertainment

5 out of 5
The only good point

Service and Staff

1 out of 5
not responsive!

Ship Quality

1 out of 5
low ceilings, cramed, layout only forcing guests to pass tthrough sales places.

Ship tip

Do not even think about cruising with NCL!!!

Ports of call

Venice, Italy

5 out of 5

Dubrovnik, Croatia

5 out of 5

Piraeus (Athens), Greece

1 out of 5
bad excursions

Kusadasi (Ephesus), Turkey

1 out of 5
Constant haggling by Turkish sales people!

Split, Croatia

5 out of 5
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