Poor service, great entertainment

Item: Norwegian Getaway
Rating: 3.7
Author: anhduo16

Norwegian Getaway Cruise Review to Caribbean - Eastern

anhduo16

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.7 out of 5

Verified Review

10 Night Caribbean & Bermuda (New York Roundtrip)

Sail date: February 06, 2024

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 10148

Traveled as: Couple

Reviewed: 9 months ago

Review summary

Overall, it wasn’t the best experience of cruising we had with all the waiting and dining but the entertainment was great on the ship.

Embarkation

1 out of 5

We waited 2hrs in line even though we already check in online. Our card then ended up not working and we have to wait even longer

Ship experiences

Food and Dining

3 out of 5

The food at buffet and dining room mostly bland, chicken breast was overcooked. We waited 45min to sit down and dining took over 2hrs. We missed show because of that. Specialty dining was great but there shouldn’t be that much difference between specialty dining and regular dining

Onboard Activities

4 out of 5

Fitness room is always crowded

Entertainment

5 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Bathroom isn’t clean enough and toilet rarely flush even with the auto system

Cabin / Stateroom

5 out of 5