Poor service, great entertainment

Norwegian Getaway Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 8

Overall rating:

3.7 out of 5
Verified Review
Norwegian Getaway

10 Night Caribbean & Bermuda (New York Roundtrip)

Sail date: February 06, 2024

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 10148

Traveled as: Couple

Reviewed: 8 months ago

Review summary

Overall, it wasn’t the best experience of cruising we had with all the waiting and dining but the entertainment was great on the ship.

Embarkation

1 out of 5
We waited 2hrs in line even though we already check in online. Our card then ended up not working and we have to wait even longer

Ship experiences

Food and Dining

3 out of 5
The food at buffet and dining room mostly bland, chicken breast was overcooked. We waited 45min to sit down and dining took over 2hrs. We missed show because of that. Specialty dining was great but there shouldn’t be that much difference between specialty dining and regular dining

Onboard Activities

4 out of 5
Fitness room is always crowded

Entertainment

5 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5
Bathroom isn’t clean enough and toilet rarely flush even with the auto system

Cabin / Stateroom

5 out of 5

Ports of call

New York, New York

1 out of 5

Puerto Plata, Dominican Republic

2 out of 5
The waterfall was amazing but our excursion wasn’t the best. We were served hot beverages in a plastic cup.

San Juan, Puerto Rico

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5
Great people on the island, so friendly and helpful with your questions

Tortola, British Virgin Islands

3 out of 5
People wasn’t the friendliest. We were chased away for setting up towels on the beach and not renting chairs

Disembarkation

5 out of 5
Was this review helpful? 8

2 Comments

TheBigSalad     8 months ago

Thank you for sharing your experience.

byhisgrace     8 months ago

Glad your entertainment was good. Sorry the service suckef

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