Good Cruise, Terrible Booking Experience

Norwegian Getaway Cruise Review to Caribbean - Western

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 10

Overall Rating:

3 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: July 17, 2016
Ship: Norwegian Getaway
Cabin Type: Oceanview
Cabin Number: 5722
Traveled As: Couple
Reviewed: 1 year ago

Beautiful ship, friendly crew, great food, fun excursions. NCL Getaway activities designed for the younger family ... so lots of children and very loud public areas. Passengers looking for a more quiet, relaxed atmosphere have to seek it out on the ship. The booking experience through was terrible ... Important information needed to make a good cruising decision was either missing or inaccurate. For example, reservation was supposedly upgradable to a better cabin if needed, knowing it might cost more. Not true. In fact, friends who booked through NCL directly could upgrade approximately 3 weeks prior to sail. I, on the other hand, was told by that the initial reservation had to be canceled (full 100% penalty) to re-book a better cabin. Sorry ... never again.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
3 out of 5
3 out of 5
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