Disappointed

Norwegian Getaway Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 15

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: May 15, 2016
Ship: Norwegian Getaway
Cabin Type: Balcony
Cabin Number: 9246
Traveled As: Couple
Reviewed: 1 year ago

I was extremely disappointed with this cruise.  The service was terrible.  The staff acted like they hated being on the ship.  I asked a Guest Service Rep to help me with the charges on my account.  I felt the total was incorrect.  She told me the computer calculates the total and she did not have a calculator so I could use my phone and add it up myself. 

 

The pool area is to small for the amount of people onboard.  We could not use the pool the entire trip. 

 

The food was OK. 

 

We did enjoy the shows we went to. 

 

I will not book another Norwegian Cruise. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The balcony is not very big.
5 out of 5
3 out of 5
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