Norwegian Gem Cruise Reviews - Reviews

staff was great food great am doing it again next year to another destination

Excellent , enjoy on boat , good strip for family .

Have been on this ship before and now see a big decline. Major staff cutbacks. Most days only 1 bartender at pool bar. Wait long time for drinks. Charged additional US tax per drink without being notified first. Common area bathrooms were not attended to. They were filthy and out of paper the majority of the day. Nightlife was poor with very few options.

Wonderful cruise can’t wait to book my next departure.defintily would cruise with Norwegian,food staff entertainment top notch rate this cruise 5 star.

Had a great time on this cruise. The 7 day cruise gave us ample time to relax and enjoy the ship before and after our excursions, and we ended up very relaxed when we sailed back into NYC. The entertainment was excellent and my only criticism about the Stardust theater was that there were many uncomfortable seats that folded too far down toward the floor. Our stateroom slept 3 but the pull out chair blocked access to our balcony and was not comfortable at all.

very clean, great service. excellent food. fun to be had by all

AWSOME! I can't wait until my next vacation which is NOVEMBER NOVEMBER2018 ON THE ...GETAWAY. SEE YOU THEN. 💋

Nice caribbean cruise. Embarkation was very very crowded. Our cabins were not ready and everyone crowded in either the buffet or the atrium (main lobby). So crowded that you could not walk around or find a seat. Had to stand for an hour until the cabins were ready

The ship is getting a little long in the tooth. when eating in Grand Pacific one can see the paint peeling just outside the windows.

I felt pressured to purchase things on the cruise especially the spa staff. If I did not purchase something after they explained it to me they made me feel terrible about it. After my massage, I was in an enclosed room with the staff pressuring me to buy more things and when I kept saying no she got upset! The food is the same old. The wait staff were great at the restaurants.

AS this was a family cruise with 4 kids, Parents and Grandparents, I felt there was enough to make everyone happy. The food could use an improvement. Even in the Specialty restaurants,. Le Bistro was our favorite and we ate there 3 times. I had a bad experience in Cagney's, but the staff tried their best to make it better, so i appreciated that. I was pleasantly surprised by the roominess and efficiency of our statement. We had plenty of space and did not feel cramped at all. And the location on deck 11 mid-ship was perfect for getting around. All in all, we had a great time.

Great experience, great entertainment, verity of food, though average taste. We took the free drink package (bring your own straws :) ).

Not enough time in the ports. Also, not much for teen son to do. He was bored. Teen club was babyish and there was no place else for them go. He is a social outgoing kid and he met a large group of kids. They were wondering the ship and the security was chasing them away. Last year we cruised on the Breakaway and there was much more for his age group. Something as simple as keeping the basketball court open past 5:30 would have remedied this. Don’t know why is was shut down each evening.

The mattress was a bump in the road. I had to sleep on the floor. using the comfort as cushioning.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is our second time back to Gem, just like come back to my home. Very comfortable and relax plus thoughtful, I believe I will come back again!

Food was very good in the regular dining rooms and specialty restaurants. Food was ok in buffet. Buffet area was what you may expect.... crowded, hectic, busy. Shows were great! Plenty to do on the ship other than the crowded pool area. O’Sheehans was a great breakfast choice as well as late night... 24 hours.

Friendly staff, excellent food, great entertainment!

I enjoyed every minute . Great people !! especially the HAPPY HAPPY WASHY WASHY GIRLS!!! :)

So we have been on numerous cruises out of NYC. And theyre always smaller older ships. Based on the reviews I had read on the Gem I wasn't sure what to expect. But we wanted the ability and ease of being able to drive to NYC from PA and save on airfare. I must say we were pleasantly surprised. The ship had been refurbished and had many of the same amenities that the larger NCL ships have. Overall we had a nice time. I believe a vacation is what you make it. We have young children and they had a blast with the kids club. The downfall of the older ships is that they don't have all the cool water slides that the new ships have. So one of my biggest complaint on this cruise was the amount of 8-12 year old unsupervised children. All times of day and night at the pool - jumping off the end of the pool. Almost landing on my daughters heads and other innocent passengers. They would swear when you asked them to stop. It was so bad that my 12 year old would go and try to find someone from NCL to get them to stop. They need to post big signs that say no jumping. As soon as the worker would walk away they would start jumping again. Clearly the parents didn't care. But as I told several of the NCL workers when they told me they can't do anything about it ".It will become your problem when one of your unsupervised minor guests hurts my minor child." It was a big problem. And NCL needs to put someone out by the pool all the time. My other big complaint was our room! So I have to take responsibility for this but I assumed we would have two beds for my husband and I that would be pushed together and either two bunks or one bunk and a sofa. But NO - the fourth bed was a trundle bed that pulled out from one of the adult beds! In over 20 cruises I have NEVER seen anything like this! It was a nightmare. I was so afraid we were going to trip getting up in the middle of the night. Also every bodies dirty feet were all over it. And the room was already tiny. When that bed was out it left us with only a tiny amount of space to get ready. We couldn't push or pull it out because the room steward locked it in place. I will NEVER again stay in a room like that. My husband and I couldn't put our beds together. And I didn not see that anywhere on NCL's website when I booked it. But you better believe for any future cruises that will be the first question I ask! Other than those two issues we did have a good time and it was a nice change of pace to cruise on a smaller ship