Terrible

Item: Norwegian Gem
Rating: 2.6
Author: nohael

Norwegian Gem Cruise Review to Caribbean - Bahamas

nohael

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 11

Overall rating:

2.6 out of 5

Verified Review

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: July 21, 2018

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 4528

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

I felt pressured to purchase things on the cruise especially the spa staff. If I did not purchase something after they explained it to me they made me feel terrible about it. After my massage, I was in an enclosed room with the staff pressuring me to buy more things and when I kept saying no she got upset! The food is the same old. The wait staff were great at the restaurants.

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Don't let them pressure you into giving them your credit card before you embark and don't let them pressure you to purchase things on the ship especially the spa staff

Thumbs up

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida

1 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Nassau, Bahamas

2 out of 5

Disembarkation

2 out of 5

8 Comments

SoCalCruiser1 6 years ago

This happened to me. Now I tell them up front no sales pitch or I am walking out.

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arlene71 6 years ago

I just came off of the ship yesterday. On the port canaveral day I was on my way to the gym with my 12 year old. Of course I had to pass the spa. We got sucked into sample massages but the ladies eye sooo nice. They explained all the different kinds of massages. I ended up signing me up for. The aroma hot stone and my daughter had the Swedish. She loved her first professional massage and I was in heaven with mine. We were so relaxed and our bodies never felt better. I had a $50 off coupon which was very helpful. She recommended products afterwards but when I declined she just said no problem. Super nice. No regrets!

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esm54687 6 years ago

Ycruise125: no reason to stay away from the Spa..... have you bought a car and pressured to buy accessories or the extended warranty? buy a TV or other electronic item and told how important it would be to buy the purchase protection insurance? do you have a cell phone from a major carrier who highly suggested you purchase the insurance in case you drop it? buy carpeting for your house and told about the benefit of the upgraded pad? ........ same thing with spa personnel. Enjoy the services and say "no thankful"

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JennieCoconut 6 years ago

This happened to me on our honeymoon. After a nice relaxing massage, the woman came back into the room with a few papers and products telling me what I needed to come back for. They have that buy more save more BS slogan. Just leave me alone. If I want anything else, I know where to find you! So frustrating.

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lovetogetfaraway 6 years ago

I always tell them either no thank you, or I'll think about it and ask for the name of the product and if i want it I'll be back. Never felt pressured.

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YIcruise72 6 years ago

Thanks, I’m staying away from the Spa

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Response 6 years ago

Next time set it straight before the massage. No no no

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esm54687 6 years ago

The spa is a third party contract company and you will always have a hard pressure sell..... I'm sorry you felt overwhelmed and uncomfortable but you truly only owed that person a polite "no thank you". That person immediately forgot about your "no" the second their next customer walked in. This isn't unique to NCL.

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Other reviews of this sailing

Great

Family 7 day cruise on the Gem

This was an awesome adventure