Norwegian Gem

Norwegian Gem Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 22

Overall rating:

4.2 out of 5
Verified Review
Norwegian Gem

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: July 14, 2018

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 8092

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

The mattress was a bump in the road. I had to sleep on the floor. using the comfort as cushioning.

Embarkation

4 out of 5
The port is the problem. Not even a place to stand during desembarkation.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
Please review the program that transfers cassino charges into the pax account.

Entertainment

4 out of 5

Service and Staff

5 out of 5
Katherine Pestano(room service) was wonderful and the Garden Cafe hostesses as well.

Ship Quality

4 out of 5
I had to sleep on the floor because of the mattress. Too soft and uneeven.

Cabin / Stateroom

3 out of 5

Ship tip

The embarkation process when using the NY port can be a little stressful.

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

4 out of 5
Was this review helpful? 22

2 Comments

jleslie48    6 years ago

You reminded me of an issue we had once with a mattress on the Gem. It wasn't our mattress but the couple we were traveling with felt their mattress was sagging. That was when we arrived the first day at around 3:00pm when we went to our rooms. I told them to tell the guy that makes up the room. While the were getting ready for dinner at around 7:00pm maintenance showed up with a brand new mattress.

SammyAddison    6 years ago

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