Annual relaxation and family & friends fun trip

Norwegian Gem Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

2.7 out of 5
Norwegian Gem

14 Night Southern Caribbean (New York Roundtrip)

Sail date: December 21, 2019

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 10596

Traveled as: Couple

Reviewed: 1 year ago

Review summary

It was fine because we all made it great giving no credit to to NCL & NCL Gem. For one (1) instance when we could get to our last port Punta Cana because we had to tender in and weather was rough they could have sailed in the warmer climate instead of heading back to the colder NYC foggy weather early (we were actually due to dock at 10:00am). All of us would have enjoyed spending the time in the warmer climate longer. I know the bottom-line is important but the paying public deserves better. I’ve got some 23 cruises under my belt so I take this seriously and I’m being sincere with my comments.


2 out of 5
Very chaotic and disorganized for the handicapped population

Ship experiences

Food and Dining

2 out of 5
A long time and Platinum member NCL fan and sailer, the food was the WORST I’ve ever seen!!!

Onboard Activities

1 out of 5
Didn’t partake. Only bingo.


3 out of 5
Cheaza, hypnotist, Luz cruise entertainment director, Asian vocalist and band, Caribbean band and vocalist and in-house entertainment stage dance group.

Service and Staff

4 out of 5
Great service!!

Ship Quality

1 out of 5
Ship needs to go back to dry dock AGAIN. The ship is a mess rust uncleanliness. Keeping a ship is a continuous & ongoing job. I’m VERY familiar as my husband is a retired a Navy man. The CruiseLine’s has been very negligent in a lot of areas. Design.... a more spacious are for book a future cruise soooo inadequate (small & unprofessional).

Cabin / Stateroom

4 out of 5
Balcony filthy, a stain on the connecting door has been on the door for the last 3 sailings. I know I’ve been in stateroom for 2017,2019,2019.

Ship tip

It’s a nice ship great for us senior citizens or disabled population as it’s a great size.

Ports of call

New York, New York

1 out of 5
Cruise terminal So antiquated, dismal, dank and dark NOT inviting!

San Juan, Puerto Rico

1 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Philipsburg, St. Maarten

4 out of 5

St. John's, Antigua

2 out of 5

Bridgetown, Barbados

3 out of 5

Castries, St. Lucia

4 out of 5

Basseterre, St. Kitts

4 out of 5

Tortola, British Virgin Islands

4 out of 5

Punta Cana, Dominican Republic Did not visit port

Could not tender in due to weather


2 out of 5
FINALLY the handicap population was off ship more timely 10:15 than past 2 holiday sailings.

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