Nickel & Dime to death plus items in cabin need attention

Norwegian Gem Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 58

Overall rating:

3.5 out of 5
Norwegian Gem

12 Night Canada & New England (Quebec City To New York)

Sail date: October 08, 2018

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 10588

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Cabin thermostates not working, sounds above of water or similar running, they nickel n dime you and no free at anytime room service balcony windows dirty. Docked too far from town without complimentary shuttles. Paid fare for two as a single then cause they couldnt fill ship substantially reduced across the board fares and removed single supplement charge. Refused to adjust my expensive fare n supplement charge so upgraded somewhat. Would have preferred cabin with working items and clean balcony windows. Any free room service should come with this cabin. No organized single meet or mingle program. Just come to a bar then guess who is single

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

They want you to purchase their expensive bottle water do refuse to let you bring from outside. Be ready to pay 7.95 plus 20% service charge for room service. Room service anytime not complimentary

Ports of call

Quebec City, Quebec

3 out of 5
The ship docked far from city therefore a cab nevessary into and out of old quebec

La Baie, Quebec

4 out of 5

Charlottetown, Prince Edward Island

4 out of 5

Sydney, Nova Scotia

4 out of 5

Halifax, Nova Scotia

4 out of 5

Saint John, New Brunswick

4 out of 5

Portland, Maine

4 out of 5

Bar Harbor, Maine

4 out of 5

Boston, Massachusetts

4 out of 5

New York, New York

4 out of 5

Disembarkation

4 out of 5
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