Terrible Caribbean Cruise

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

1.4 out of 5
Norwegian Gem

11 Night Eastern Caribbean (New York Roundtrip)

Sail date: December 12, 2017

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 8538

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Will not sail with NCL again they have gone downhill

Embarkation

2 out of 5
My son did not get the wheelchair he needed he was treated terrible I guess they didn't realize disabilities come in all shapes and sizes. We had this arranged prior to our cruise.

Ship experiences

Food and Dining

1 out of 5
The food was just horrible cold, burned, overcooked, stale and inedible what more can i say.

Onboard Activities

1 out of 5
nothing to do for teenagers the teen club was constantly closed because it was understaffed. nothing to do same boring activities over and over

Entertainment

1 out of 5
If you have ever traveled with NCL you will discover that the entertainment is the same on every ship right down to every word.

Children's Programs

1 out of 5
terrible constantly closed due to understaffed

Service and Staff

1 out of 5
terrible service in the dining areas our room steward never even made towel animals and was beyond miserable

Ship Quality

1 out of 5
dirty bathrooms

Cabin / Stateroom

1 out of 5
layout terrible constant smell of smoke could not enjoy

Ship tip

don't bother

Ports of call

New York, New York

1 out of 5
rude people terrible parking for $400.00

St. John's, Antigua

2 out of 5
very rough water at the beach and filled with rocks no lifeguards spent a lot of money on a excursion and not worth it

Fort-De-France, Martinique

2 out of 5
everything closed on Sunday over paid for an excursion to see turtles and only saw one

Castries, St. Lucia

4 out of 5
went pigeon island state park looks a lot better in the pictures

Basseterre, St. Kitts

3 out of 5
took an island tour for $20 got to hold a monkey

Charlotte Amalie, St. Thomas

1 out of 5
not enough time still very damaged by the storm

Disembarkation

1 out of 5
the worst ever took 4hrs to get off ship
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