TEN DAY GEM CRUISE

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 23

Overall rating:

4 out of 5
Verified Review
Norwegian Gem

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: March 22, 2016

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 10102

Traveled as: Couple

Reviewed: 8 years ago

Review summary

WE HAVE BEEN ON THE GEM BEFORE TWICE, SO WE KNEW THE SHIP, THERE WAS A VIRUS ON THE PREVIOUS SAILING SO OUR DEPARTURE WAS DELAYED WHILE THEY DISINFECTED THE SHIP. THEY ALSO HAD STAFF SERVE FOOD, CUSTOMERS WERE NOT ALLOWED TO TOUCH FOOD OR UTENSILS OR EVEN CONDIMENTS.  I FOUND THIS COMFORTING, AND I THINK THEY SHOULD TAKE ROUTINE PRECAUTIONS LIKE THIS AT ALL TIMES.  PERHAPS THE STAFF WERE MORE TIED UP IN THIS PROCESS BECAUSE WE FOUND SERVICE NOT UP TO PAR, LONG LINES, VERY LONG WAIT TIME TO GET OUR MEALS MOSTLY EVERY NIGHT.  THERE SEEMED TO BE FEWER WAITERS AVAILABLE ON DECK AS WELL TO SERVE DRINKS AND WE HAD TO WAIT ON LONG LINES AT THE BAR.

  MY OPINION IS THAT THEY NEED MORE STAFF ON THIS CRUISE, BECAUSE EVERY STAFF MEMBER I SAW WAS WORKING HARD, HOWEVER THERE WERE NOT ENOUGH OF THEM AROUND TO SERVICE THE NUMBER OF PEOPLE ONBOARD.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
WOULD HAVE LIKED MORE ZUMBA AND DANCE CLASSES

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
NOT ENOUGH STAFF TO SERVICE EVERYONE ON BOARD

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
VERY HAPPY WITH SERVICE IN ROOM

Ports of call

New York, New York

5 out of 5

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Tortola, British Virgin Islands

5 out of 5
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1 Comment

newfie60    8 years ago

We were on the same cruise and have cruised 42 times in 10 years and agree with you. They should do this all the time with the food in the buffet. With 2700 people on board and germs that go around so easy it should be mandatory all the time. They were great on this cruise trying to keep us clean.

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