TEN DAY GEM CRUISE

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 11

Overall Rating:

4.0 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: March 22, 2016
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 10102
Traveled As: Couple
Reviewed: 1 year ago

WE HAVE BEEN ON THE GEM BEFORE TWICE, SO WE KNEW THE SHIP, THERE WAS A VIRUS ON THE PREVIOUS SAILING SO OUR DEPARTURE WAS DELAYED WHILE THEY DISINFECTED THE SHIP. THEY ALSO HAD STAFF SERVE FOOD, CUSTOMERS WERE NOT ALLOWED TO TOUCH FOOD OR UTENSILS OR EVEN CONDIMENTS.  I FOUND THIS COMFORTING, AND I THINK THEY SHOULD TAKE ROUTINE PRECAUTIONS LIKE THIS AT ALL TIMES.  PERHAPS THE STAFF WERE MORE TIED UP IN THIS PROCESS BECAUSE WE FOUND SERVICE NOT UP TO PAR, LONG LINES, VERY LONG WAIT TIME TO GET OUR MEALS MOSTLY EVERY NIGHT.  THERE SEEMED TO BE FEWER WAITERS AVAILABLE ON DECK AS WELL TO SERVE DRINKS AND WE HAD TO WAIT ON LONG LINES AT THE BAR.

  MY OPINION IS THAT THEY NEED MORE STAFF ON THIS CRUISE, BECAUSE EVERY STAFF MEMBER I SAW WAS WORKING HARD, HOWEVER THERE WERE NOT ENOUGH OF THEM AROUND TO SERVICE THE NUMBER OF PEOPLE ONBOARD.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
WOULD HAVE LIKED MORE ZUMBA AND DANCE CLASSES

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
NOT ENOUGH STAFF TO SERVICE EVERYONE ON BOARD

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
VERY HAPPY WITH SERVICE IN ROOM
5 out of 5
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