Good Cruise Despite Gastroenteritis Virus Outbreak & Missing St. Maarten Port

Item: Norwegian Gem
Rating: 4
Author: drewsparky

Norwegian Gem Cruise Review to Caribbean - Eastern

drewsparky

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 28

Overall rating:

4 out of 5

Verified Review

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: March 12, 2016

Ship: Norwegian Gem

Cabin type: Inside

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

Despite the gastroenteritis virus outbreak during this cruise and not porting at St. Maarten, we managed to have a pleasant vacation. This was our third Norwegian cruise and the food and entertainment were fabulous as usual. We were lucky to have great weather especially at the 3 out of 4 ports scheduled. Norwegian only refunded us $9.76 per person for missing the port of St. Maarten and we are trying to get our $50 shore excursion credit back that we lost. The crew did an awesome job trying to contain the virus which directly impacted this vacation. We are thankful we did not get the virus as the officers on board enforced that anyone with the virus would be confined to their cabins and had to surrender their room card keys!