Good Cruise Despite Gastroenteritis Virus Outbreak & Missing St. Maarten Port

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

4.0 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: March 12, 2016
Ship: Norwegian Gem
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 1 year ago

Despite the gastroenteritis virus outbreak during this cruise and not porting at St. Maarten, we managed to have a pleasant vacation. This was our third Norwegian cruise and the food and entertainment were fabulous as usual. We were lucky to have great weather especially at the 3 out of 4 ports scheduled. Norwegian only refunded us $9.76 per person for missing the port of St. Maarten and we are trying to get our $50 shore excursion credit back that we lost. The crew did an awesome job trying to contain the virus which directly impacted this vacation. We are thankful we did not get the virus as the officers on board enforced that anyone with the virus would be confined to their cabins and had to surrender their room card keys!

Food and Dining

5 out of 5
The dining at the Grand Pacific was terrific. We ate their all the time.

Onboard Activities

3 out of 5

Entertainment

5 out of 5
The comedian Tim Kaminski was exceptional. We also enjoyed the circus shows and Gem dancers.

Children's Programs

5 out of 5
Our 4 year old daughter loved Splash Academy. She was there almost all day!

Service and Staff

5 out of 5

Ship Quality

3 out of 5
The outbreak confirmed their was a cleanliness issue.

Cabin / Stateroom

5 out of 5
The cabin was cleaned twice a day. You can expect all the cabins to be small, as we expected.
5 out of 5
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