Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

Good Cruise Despite Gastroenteritis Virus Outbreak & Missing St. Maarten Port

Sail Date: March 12, 2016

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Inside

Despite the gastroenteritis virus outbreak during this cruise and not porting at St. Maarten, we managed to have a pleasant vacation. This was our third Norwegian cruise and the food and entertainment were fabulous as usual. We were lucky to have great weather especially at the 3 out of 4 ports scheduled. Norwegian only refunded us $9.76 per person for missing the port of St. Maarten and we are trying to get our $50 shore excursion credit back that we lost. The crew did an awesome job trying to contain the virus which directly impacted this vacation. We are thankful we did not get the virus as the officers on board enforced that anyone with the virus would be confined to their cabins and had to surrender their room card keys!

Cabin / Stateroom
The cabin was cleaned twice a day. You can expect all the cabins to be small, as we expected.
Embarkation and Disembarkation
Much better than usual. We got on and off the ship pretty quickly.
Ship Quality
The outbreak confirmed their was a cleanliness issue.
Destinations and Excursions
Cruise did not port at St. Maarten.
Onboard Activities
Children's Programs
Our 4 year old daughter loved Splash Academy. She was there almost all day!
The comedian Tim Kaminski was exceptional. We also enjoyed the circus shows and Gem dancers.
Service and Staff
Food and Dining
The dining at the Grand Pacific was terrific. We ate their all the time.

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