Worst Ever!

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 14

Overall Rating:

1.0 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: February 21, 2016
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 9668
Traveled As: Couple
Reviewed: 1 year ago

We've taken 3, 5, & 7 day cruises with awesome service, shopping & entertainment.   We had the hopes that a 10 day cruise would have loads of things to do.  There was 2 shops & 2 jewelry stores on this cruise with the same sale every day 2 shirts for $20.  The staffing for restaurants and lounges were very inadequate on this cruise.  We would have to wave staffing for drinks at the lounges & restaurants.  Waiter/Waitress were not concerned with their service for cruisers.  The food choices were the same each night, very little changed on the dinner menu.  The entertainment was the same music every day, I feel they should have had a different set of music every other night.  Our room steward was awesome always making sure the room was cleaned and supplied with fresh towels. 

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5
Same music every night. Show case shows were awesome!

Children's Programs

Not applicable

Service and Staff

1 out of 5

Ship Quality

5 out of 5
Very Clean

Cabin / Stateroom

5 out of 5
We had a very nice view. Our room was well kept. Our room steward Joemar was AWESOME!!!
5 out of 5
3 out of 5
Later time being here would have been awesome. Very few shops open and staffing made a comment they had to come in due to ship.
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