Great time for all!
Norwegian Gem Cruise Review to Caribbean - Eastern
10 Night Eastern Caribbean (New York Roundtrip)
Sail date: February 21, 2016
Ship: Norwegian Gem
Cabin type: Inside
Cabin number: 8503
Traveled as: Large Group
Reviewed: 8 years ago
Review summary
We just returned from our Feb 21, 2016 sailing on the Norwegian Gem and had a wonderful time. The staff were all sooo friendly and accomodating! Our stateroom steward, Richard, was always totally thorough and made sure our room was always stocked with plenty of towels, ice and anything else we needed(like wine glasses.) Our initial first few days were a bit rough and windy, but everything went according to plan on board. We did have an out break of influenza on board, so the staff had to go into super clean mode and everyone had to be served by the staff for the buffet and constant "washy washy" mode was instilled by all staff to all the passengers. I guess my only complaint was the very, very slow service in the dining rooms. We are seasoned cruisers and I have never waited so long for service and between courses as I did on this ship. It all seemed a bit disorganized, with our servers constantly changing between every course. Really strange! The food was awesome when we did get it, but service was very slow! Everything else was awesome!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Great entertainment, but very very slow service in dining rooms! Our stateroom steward was awesome!
Ports of call
Tortola, British Virgin Islands