Shore excursions

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: December 23, 2015
Cabin Type: Inside
Cabin Number: 9619
Traveled As: Couple
Reviewed: 1 year ago

Was promised $50 back for each booked excursion.. did get back only 25 and nobody gave me reasonable explanation why. After they get your money... they do not care...This is not right!! Keep your promises to keep your customers!!The cruise overall was good but .... next time I will go with different company , where people will be honest. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
I want to share my experience about booked shore excursions. I was promised 50 dollars back on each one and did get back only 25. I felt like they took advantage of me . They were not honest. The explanations I got even do not make sense. Seems to me that after they get your money... nobody cares.. This is not right!!!!
3 out of 5
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