Shore excursions

Item: Norwegian Gem
Rating: 4
Author: atanaskac2006

Norwegian Gem Cruise Review to Caribbean - Eastern

atanaskac2006

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 10

Overall rating:

4 out of 5

Verified Review

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: December 23, 2015

Ship: Norwegian Gem

Cabin type: Inside

Cabin number: 9619

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Was promised $50 back for each booked excursion.. did get back only 25 and nobody gave me reasonable explanation why. After they get your money... they do not care...This is not right!! Keep your promises to keep your customers!!The cruise overall was good but .... next time I will go with different company , where people will be honest.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

I want to share my experience about booked shore excursions. I was promised 50 dollars back on each one and did get back only 25. I felt like they took advantage of me . They were not honest. The explanations I got even do not make sense. Seems to me that after they get your money... nobody cares.. This is not right!!!!

Ports of call

New York, New York

3 out of 5

San Juan, Puerto Rico

3 out of 5

Tortola, British Virgin Islands

1 out of 5

Charlotte Amalie, St. Thomas

1 out of 5

Philipsburg, St. Maarten

1 out of 5

1 Comment

katrinasloan2 8 years ago

It is 50 per room did you have a companion also book an excursion and receive 25? we sail in October and I was just reading the fine print and wondering if this was the case. our travel agent made it sound like we would each get 50 but I don't think that's the case :(

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