3 of 4 ports were good but the Gem was eh

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 56

Overall rating:

3 out of 5
Verified Review
Norwegian Gem

10 Night Eastern Caribbean (New York Roundtrip)

Sail date: November 13, 2015

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 11636

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Ill start by saying the ship was not quite finished being renovated when I took my trip. Therefore, the ship had many features that were unusable. The water slide didnt have a pump and was closed the entire trip and the rock climbing wall was also out of service. Additionally, the bowling alley has been removed from the ship to extend seating in the Bliss Lounge. Communication to folks who booked this ship would have been appreciated. I had been on the Breakaway before this ship and I believe I was spoiled by it. This ship is a significant downgrade. The Garden Cafe buffet if a fraction of the Breakaway's and the food/entertainment is not as good either. Also, (it may have been due to when I sailed, Nov) the avg age of the folks on board was 53. There were many senior citizens with scooters. It was a quiter vibe on this ship. 

 

Old San Juan was unique. Lots of resturants, shops, and museums. This port also had data/voice phone coverage so we were able to use our phones as if we were in the continential US. 

 

St Thomas and St Maarten were very similar. Their downtown areas were setup for tourism with many shops and resturants, and the locals were very friendly. The only thing I didnt like at these locations was the transportation situation. They make you wait on long taxi lines while they try to pair you up with many others going to the same locations. Then they herd you into large vans and make you pay different amount depending on how many people you say youre with. We just found small single family car taxis and paid they roughly the same. Id rather pay 5 bucks more not to have to cram into a large van. I will say that in both islands we paid about $50 round trip to Megans Bay Beach and Maho Beach. Note: We had cell service (voice) in St Thomas but our phones didnt work in St Maarten.

 

Tortola was extremely limited, no cell service either. This port is in the process of being built for the cruise ship tourists. I guess thats why the ship only docked for a couple of hours. We didnt do any of the bus tours of the island but it did look like that was probably the best thing to do there. I didnt really see a lot of resturants and the shops were very limited as well. This port will be completely different in a year or so. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
This cabin had a larger balcony because it was the last mini-suite on the floor. However, every morning we could hear the basketball court 2 floors above. It was actually surprisingly loud for having the cafe between us. I wouldnt book this room again, we didnt really use the balcony other than for a few minutes a day.

Ports of call

New York, New York

5 out of 5

San Juan, Puerto Rico

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Tortola, British Virgin Islands

1 out of 5
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8 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

ManhattanMom    8 years ago

THANKS for the info. We sail in February so hopefully all kinks will be worked out by then. 

richrizzo    8 years ago

After the dry dock upgrade the iConcierge app didn't work. I spoke to someone about it and they said they were working on the issues. I'd imagine this won't be an issue now.

ManhattanMom    8 years ago

Did the Gem dry dock/upgrade include iConcierge capabilities? We were on the Breakaway last year and although too big for us, being able to text my son during the day was a huge help.

richrizzo    8 years ago

"What cell phone carrier did you have in St. Thomas"

 

T-Mobile

jleslie50    8 years ago

" I had been on the Breakaway before this ship and I believe I was spoiled by it. This ship is a significant downgrade. "  

I couldn't disagree more.   The breakaway is a floating shopping mall on black friday.  All plastic, no windows to see what is going on outside, and everybody funneled into the casino to breath cigarette smoke. The gem is a ship of beauty detailed in mahogany, wood paneling, and parcay flooring.    

jchrist    8 years ago

virgin gorda baths in tortola sounds great

RayPat    8 years ago

What cell phone carrier did you have in St. Thomas

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