Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Cruise Director

7+ cruises


Helpful Votes

2 out of 5

Carribbean cruise with Norweigian Gem

Sail Date: October 20, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Oceanview

I have been on the Gem six times and lately the food is going downhill. Now in order to get dishes that were previously included like lobster tails and escargot yoy have to go to a speciality restaurant and pay $20 to $30 extra per person and even then the food is not great plus even in the specialty restaurant some dishes have an extra charge. In addition it's bad enough that Norwegian raised the tips (service charge) twice in one year and you still have to pay an addional gratuity of 18 percent in the speciality restaurants. This is like double tipping because when you are eating in a speciality restaurant you are also tipping in the dining room where you are not eating.  The excursions are very overpriced. They even discontinued a simple dish at the pasta station like spaghetti and meat sauce. Why?  They should also have trays in the buffet like some other cruise lines have 

Cabin / Stateroom
I always ask the cabin steward to turn the bed sideways so it could be much easier to look out the window. I always wondered why when you are paying a lot extra for an ocean view the window is behind your head so you cannot see out. Having the bed facing sideways also makes the cabin seem larger. A toiletry kit such as toothpaste, mouthwash etc should be included
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


The soups in the Buffet were terrible. Please improve on them. Please include spaghetti and meat sauce at the pasta station like you used to have on all my other cruises on the Gem. Please include Chinese dishes in the Buffet

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