Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

5 out of 5

Norwegian Gem

Sail Date: October 20, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Service was great,both cabin steward and waiters in all restaurants.  Supposed to have the availability of concierge; had no idea who he/she was; never received a notice in our stateroom about this.  Food was pretty good; have had better on previous Norwegian cruises.  We will be going on another one!!!  This was our 17th on NCL


The only excursion that was a expensive for what we got was the Cuisine Tasting and Historic Walk in San Juan.  It was avertised as about 1 1/2 miles of walking and it close to 2 1/2.  The tour guide did 900% of talking in the restaurant whereas we thought it would be the chef, as did other people on the tour.  The other port tours we went on were great.

Cabin / Stateroom
Cabin was great; clean, comfortable. Steward was wonderful (Jorge)
Embarkation and Disembarkation
We had jpriority disembarkation as we are platinum status. It took over an hour longer that indicated, as well as other color groups got off at same time, so a bit hectic
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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