Food Service, Drinks, Stateroom
Norwegian Gem Cruise Review to Caribbean - Eastern
10 Night Eastern Caribbean (New York Roundtrip)
Sail date: October 20, 2015
Ship: Norwegian Gem
Cabin type: Inside
Cabin number: 9667
Traveled as: Couple
Reviewed: 9 years ago
Review summary
This is my 3rd cruise with Norwegian and it was my worse because from day one, our luggages went to someone's else's room and the stateroom attendants keep telling us to go to customer service and report it... I don't have time for that when the line is forming a circle and all they have to do is confirming that the tags on the luggages are at the correct stateroom... My husband and I did just that and it took us less and a few minutes and got our luggages ourselves... Secondly the food look old and stale. It looks to me like it was prepared days ago... While I understand that not everything were prepares fresh daily, for crying out loud at the very least please make sure the vegetables are FRESH!!!! All vegetables were saggy, of POOR quality therefore no NUTRIENTS, etc... The drink package "UBP" was a joke I am an occasional drinker and i like a good cocktail once in a while but the cocktails were all syrup, ice and mixers "juice, cream, etc"... The shower floor was dirty because the water keeps coming back up i was showering in "STANDING WATER" which is very unhealthy and not sanitary from a health prospective... "EW" Worse experience EVER!!! so gross!!!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Hopefully my comments, gets the review it deserves... because I love cruising with Norwegian...and this was my worse experience... However, it seems like the food is ALWAYS BAD!!! because my prior "FOOD" experience was bad too... Please do FRESH vegetable and FRUITS... and make sure the food is HOT!
Ports of call
Tortola, British Virgin Islands Did not visit port
6 Comments
jleslie48 8 years ago
well I only ate 3 or 4 meals at the buffet of the 30 meals, the rest at the main dining room or osheehans and we had no problem with the meals. It sounds like you ate at the buffet mostly.
I do agree the "fruity" drinks are poor pre-mixed dreck. However if you call out real drinks with call or top-shelf brands, they are still in the UBP and you get a fine drink.
cbavedas 9 years ago
cathib007 9 years ago
Cbavedas,
Glad to hear the good review, as I am sailing this ship in 68 days. I am looking forward to sailing NCL, this is only my 2nd NCL cruise. The only thing I am a little concerned about is the smoking in the casino. I used to smoke and now the smell bothers me so much. I heard that the casino can get pretty bad. Any comments on this? Everything else I have heard about this ship has been good, so I was surprised to see two bad reviews. I know she is in dry-dock now and looking at the pictures she is getting a major reno.
cbavedas 9 years ago