Staff is great on this ship

Norwegian Gem Cruise Review to Caribbean - Eastern
Experience: 7+ cruises
Reviews: 0
Helpful Votes: 9

Overall Rating:

5 out of 5
Verified Review
Norwegian Gem

9 Night Eastern Caribbean (New York Roundtrip)

Sail Date: February 18, 2015

Ship: Norwegian Gem

Cabin Type: Suite

Cabin Number: 11020

Traveled As: Family (older children)

Reviewed: 3 years ago

Review Summary

You won't be disappointed with the staff. They all seem very happy and willing to help despite the long hours they all work. The ship is very clean. The food is all delicious. We had the dining package. All the food was very good. Le Bistro was our least favorite and it is touted as the best. To each his own. The food in La Cucina  is just OK.  Pizza on board needs some work, we are NY/NJ pizza lovers. No other pizza comes close. Pizza on board is not pizza.  We stayed in a mini suite on the 11th floor. It should be a discounted room, as it was very noisey due to waste plumbing. If you are staying in room 11020 take ear plugs. Tortola is not really ready for cruise ships. No real shopping for the shoppers and not enough time to go to the beach and enjoy it. Maybe in 5-10 years. Enjoy the Gem.

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Very noisy early in the morning and late at night. Take ear plugs. Under waste plumbing sounds like a toilet flushing every 10-20 seconds. We called the staff and they said we are the only people that have complained about the noise. I can only say maybe other travelers are not in the room at those times.

Ship Tip

Ha Ha Don't eat the pizza

Ports Of Call

New York, New York

5 out of 5

San Juan, Puerto Rico

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Tortola, British Virgin Islands

1 out of 5
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