Fantastic for Kids, ok for Adults

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: February 18, 2015
Ship: Norwegian Gem
Cabin Type: Inside
Cabin Number: 5105
Traveled As: Family (young children)
Reviewed: 2 years ago

Overall a good cruise but far from a great one.

Pros: kids program was spectacular! I've been on 5 prior cruises and did not see anything close. Age groups go from 0-3, 3-6, 6-9 and other ages up to 17. My kids were 5 and 7, and had a blast, begging to come back. The activities were active and very age appropriate, with a (spoiler) surprise show presented by the kids in the main theater on the last day. Times ran 9am-12, 2pm-5, and 7-10pm with additional hour after that at $6 per child. Staff was extremely pleasant and friendly.

Cruise director (Dan Dan), was really engaging without being over the top.

Cons:

Cabin size was the smallest of my past 5 cruises. I took the inside cabin option. 1 bunk bed and 2 twin beds is what you are given for 4 people. Turns out if you want to fit the 4th person , you get a pullout bed between the 2 twin beds. Not something I expected from a quality cruise line. What most ships do is two bunk beds. This was a huge letdown for me.

No inside pool. Weak fitness area - not enough machines, size really small and I was pissed that I couldn't use the facilities on the last day.

Food was good but not enough variety for the buffet (in comparison to other cruises), practically same exact breakfast food everyday, and little variety throughout the days. Restaurants that were included were great but required a big time commitment, 1-1.5 hours. I chose to stick with the buffet to save time.

Evening theater show was excellent with good variety for different tastes (Broadway, comedy, aerobics, theater, magic shows). But the programs throughout the day were nothing to write home about. More professional acts would have been great in place of the non ending money hungry bingo and deal or no deal.

Prices for additional services, ie drinks, spa stuff, bingo, photos, were way over priced and we personally chose to skip those.

Excursion options were plentiful and we were very pleased with the service for the ones we chose.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5
3 out of 5
5 out of 5
Go see El Yunque Rain forest with one of the local tour guides. Make sure they take you on the hike. Something you'll never experience elsewhere.
5 out of 5
Went on a kayak / snorkel / hike tour. Well worth it!
3 out of 5
Went on the Mirabella tour. It was ok.
3 out of 5
Dropped us off for 4 hours, what can you do in 4 hours besides go to a cheap suveniour place. I didn't rate it bad since it's not the island's fault NCL can't manage their trip well.
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