Disappointed Gold Latitude member
Norwegian Gem Cruise Review to Caribbean - Eastern
Sail Date: February 09, 2015
Ship: Norwegian Gem
Cabin Type: Inside
Cabin Number: 10661
Traveled As: Large Group
Reviewed: 3 years ago
Although I have always been a Norwegian fan, cruising every year for over 7 years, this cruise was very disappointing.
I noticed several "cut backs" that affected the quality of Norwegian. Also there I no acknowledgement for dedicated cruisers. The latitudes program is a joke
I noticed a lack in cleanliness in the cabins, discontinuing of the lobster/captains' dinner as well as the quality and variety of food offered.
We are planning our 2016 cruise now and we are comparing NCL along with the other competition. In the past I would NEVER consider another cruiseline...after this cruise. I am ready to try other cruise lines
Food and Dining
Service and Staff
Cabin / Stateroom
The Gem is in great need of repair and upgrading. Upholstery is worn, chairs in the theater are broken. The pool and hot tub on pool deck are in need of painting.