A few issues

Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3 out of 5
Verified Review
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: February 09, 2015
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 9018
Traveled As: Family (young children)
Reviewed: 3 years ago
Overall, the cruise was nice but a few issues. The "kids" pool was too full. The depth ranged from 4'11"-5'9". Most kids on the cruise were shorter than that. There was also not enough activities for ages 18-20. Some of the wait staff had poor attitudes and did not know basic serving etiquette. I actually saw a waiter reach across a table to pour a glass of wine. This same waiter had their guests remove their own drinks from the tray instead of placing the glasses on the table.

Food and Dining

3 out of 5
Food good, staff mediocre

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
DanDan was awesome. Dewa (room steward) always on top of everything

Ship Quality

3 out of 5
Floorboards broken, bathroom door only closed when slammed

Cabin / Stateroom

3 out of 5
3 out of 5
3 out of 5
taxi drivers are nuts. be careful
5 out of 5
Coral world was great
5 out of 5
Awesome tour guide. Beautiful beach
3 out of 5
Not much open on Sundays.
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