A few issues

Norwegian Gem Cruise Review to Caribbean - Eastern
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3 out of 5
Verified Review
Norwegian Gem

9 Night Eastern Caribbean (New York Roundtrip)

Sail Date: February 09, 2015

Ship: Norwegian Gem

Cabin Type: Balcony

Cabin Number: 9018

Traveled As: Family (young children)

Reviewed: 3 years ago

Review Summary

Overall, the cruise was nice but a few issues. The "kids" pool was too full. The depth ranged from 4'11"-5'9". Most kids on the cruise were shorter than that. There was also not enough activities for ages 18-20. Some of the wait staff had poor attitudes and did not know basic serving etiquette. I actually saw a waiter reach across a table to pour a glass of wine. This same waiter had their guests remove their own drinks from the tray instead of placing the glasses on the table.

Ship Experiences

Food and Dining

3 out of 5
Food good, staff mediocre

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
DanDan was awesome. Dewa (room steward) always on top of everything

Ship Quality

3 out of 5
Floorboards broken, bathroom door only closed when slammed

Cabin / Stateroom

3 out of 5

Ports Of Call

New York, New York

3 out of 5

San Juan, Puerto Rico

3 out of 5
taxi drivers are nuts. be careful

Charlotte Amalie, St. Thomas

5 out of 5
Coral world was great

Philipsburg, St. Maarten

5 out of 5
Awesome tour guide. Beautiful beach

Tortola, British Virgin Islands

3 out of 5
Not much open on Sundays.
Was this review helpful? 4

Be the first to comment

Leave A Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing