Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Cruise Director

7+ cruises


Helpful Votes

5 out of 5

Exceptional service

Sail Date: February 09, 2015

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Balcony

We have cruised on the Norwegian Breakaway a few weeks ago and were quite disappointed with the feeling of overcrowding, the policy in terms of evening shows, the cabin sizes, among other things. Nothing of that sort on the Gem. Cabins and balconies are quite spacious, we could attend a show on two different times, the service quite personalized, the entertainment very enjoyable. But above, the quality of the service was exceptional on this ship. Always trying to anticipate one's needs, with a smile, all personnel on board was truly great. A speical mention to Dan Dan, the cruise director, with such a sens of humor, talent, professionalism. We will come back to that ship.

Ship Quality
Food and Dining
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Onboard Activities
Destinations and Excursions


Great food, exceptional service, top entertainment. Mid-size ship is much more enjoyable than larger ships.

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