7 Night Western Mediterranean (Barcelona Roundtrip) Sail Date: October 21, 2007 Ship: Norwegian Gem Cabin Type: Balcony Traveled As: Singles/Friends Reviewed: 10 years ago
disappointing after previous NCL ships (Norway and Norwegian Sun). no Captain's party, plastic flowers, no ice sculptures, disorganized in the dining rooms, cabin very small, layout not nearly as good as previous ships and colour scheme garish. entertainment is excellent. staff friendly. La Cucina restaurant was excellent and no additional charge. coffee machines in Garden Cafe serve espresso, cappuchino at no charge, a nice touch. food very good overall particularly in the specialty restaurants. Barcelona cruise terminal best ever, quick, efficient, clean and smart. embarkation and debarkation a "breeze".
Food and Dining
3 out of 5
quality of food good particularly in specialty restaurants but you had to book early in the morning to get a table in them if you wanted to dine between approx 6 p.m. and 8.30 p.m.
5 out of 5
this is where NCL excels i feel in the entertainment category. the shows were as good as anything Vegas has to offer.
Service and Staff
3 out of 5
our cabin stewardess and steward were very helful and friendly.
1 out of 5
no problem with size of ship but layout not as good as other NCL ships or many other cruise ships i've been on. decor was garish. no problem with the cleanliness. accessibilty i thought was poor.
Cabin / Stateroom
3 out of 5
stateroom not comfortable for more than two people. decor, condition and location were fine.
again one of our party took the Sienna excursion whilst two of us just went into Livorno. not the greatest access to the city, long coach ride to the gates through a very industrial area. weather was poor that day so our friend did not see Tuscany in a good light.
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