Norwegian was a disapointment for us, but it is still a nice cruise and itinarery. They need to better trained teir staff. There is ways to not offer top quality food and still make your guess fell pampared if a well trained staff.
Embarkation
5 out of 5
We arrived with Norwegian airport transfer and there were no wait, but if you came to the port on yourself, the line is ridiculously long in the sun.
Ship experiences
Food and Dining
3 out of 5
The food is just fair, my best meal was in the buffet.
Onboard Activities
3 out of 5
We did not participate as we were out every port day. I did not see rock climbing wall, but there was a water slide and a rope course.
Entertainment
2 out of 5
The magician was not good, the comedian know 1 topic only, and musical shows were good.
Children's Programs
we did not bring children
Service and Staff
2 out of 5
The servers did not know the basic of the menu, could not respond to basic questions like, what kind of fish is this? or how is it cooked? (fried, boiled, etc), they will bring tea without offering sugar or sweetner, and when asked, will bring the serving dish full of sugar and 1 packet of sweetner for a table of 2. The dining room is not very well run. Very disorganized and the meal courses will take a very long in between the courses. We miss a dessert one night (we waited for at least 15 min ) and left because we were going to miss the show if not done so.
The room steward was plesant, but I did call the room attandant one night (9 pm) for a bath towel, and was told that they can't deliever because they were done for the day.
Cruising this time was no pamparing.
Ship Quality
4 out of 5
It was easy to navegate the different areas in a big ship and it was well maintanined.
Cabin / Stateroom
4 out of 5
It was comfortable, the bathroom was bigger than I expected. We did not feel the ship rock or the engine vibration.
Ship tip
Don't come with an expectation of being pampared and your cruise will be enjoyable.
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