My worst trip ever, I am done with NCL

Item: Norwegian Escape
Rating: 3
Author: sirlj

Norwegian Escape Cruise Review to Europe - Western Mediterranean

sirlj

Contributor Level: Second Mate

37 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

3 out of 5

9 Night Mediterranean: Italy France & Spain (Rome Roundtrip)

Sail date: September 24, 2024

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 12603

Traveled as: Couple

Reviewed: 26 days ago

Review summary

NCL removed our FAS promos for an action which I didn't do. They stated that I prepaid service charges which obviously removes the promotions including the FAS plus which was paid 18 days earlier. Their claim is that I prepaid service charges 6 days prior to sailing, which I did not and never do. NCL is horrible, once they have your money, they don't care. I will never sail them again, after them being our favorite prior to this cruise.