My Bucket List Cruise Turned Nightmare

Norwegian Escape Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2.6 out of 5
Verified Review
Norwegian Escape

9 Night Mediterranean: Italy France & Spain (Rome Roundtrip)

Sail date: September 24, 2024

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 10527

Traveled as: Singles/Friends

Reviewed: 1 month ago

Review summary

Was not happy enough with NCL to keep my reservation for the repositioning cruise from Miami to South Hampton England in 2025 that I had paid for in full. I am going to explore other options with different cruise lines.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5
The three main restaurants all served the same dishes, and some of the specialty dishes were made up recipes using favorite names “Linguine Carbonara” is a perfect example. The name of a popular dish with a made up recipe by NCL chef! One night I ordered a NY Strip medium rare, came to me well done. Was replaced by a medium rare one that was 1/3 gristle. Both the English and American Breakfast in O’Sheehans was good! The buffet, which was always crowded had an amazing selection of food, including desserts, drinks and salad makings.

Onboard Activities

1 out of 5
The Atrium is a zoo, I don’t know how your guest services employees don’t end up with a migraine headache daily.

Entertainment

1 out of 5
Was only able to book one show, Fleetwood Mac, Rumors tribute, which was really good! Very talented cast. Wished I could have booked a couple of other shows but the people from Barcelona who were already aboard booked them all. Then when they left, new Barcelona guests arrived and booked all shows again. It felt to me that Barcelona was the primary port for this cruise.

Children's Programs

Because I didn’t travel with any children

Service and Staff

4 out of 5
Your staff is wonderful, from Waiters, room stewards, medical personnel. All hard working and polite. I don’t believe that NCL has an appreciation for them though! NCL Executives need to take this cruise to actually see how well their staff handle the awkwardness of embarkation/disembarkation in Barcelona while your Rome guests continue on their journey. We had to listen to the loud speaker at 5:00 in the morning, deal with our lounge not being serviced and housekeeping catering to the new Barcelona guests. I had to wait late in the day for a linen change…I was sick with COVID and quarantined to my room. I had soiled my linens and housekeeping couldn’t get to me because of the large influx of new passengers coming aboard in Barcelona.

Ship Quality

3 out of 5
Common areas were clean and well-maintained

Cabin / Stateroom

3 out of 5
Cabin is perfect for the single cruiser. Lounge idea is nice, but needed to NOT be abandoned at Barcelona port!

Ports of call

Cagliari, Sardinia

3 out of 5

Palma De Mallorca, Balearic Islands

3 out of 5

Cannes, France

2 out of 5

Disembarkation

2 out of 5
Once again there was mass confusion between excursions and disembarking cruisers.
Was this review helpful? 10

14 Comments

Sogmoore     1 month ago

Thanks for sharing

Cruisers4Lyfe     1 month ago

Thanks for sharing

Mish74     1 month ago

So sorry this cruise wasn't a good experience for you. Hopefully you'll find a better match.

Gwbigdog     1 month ago

Thanks for sharing your cruise

1960cruiser     1 month ago

I fully agree with Jerrec with food selections in MDR, however I do not agree with lifeisfun53, cause all fruuse lines aren't the same. I've been on many NCL ships and had a great time with great food and service, and as far as I'm concerned, a cruise is what you make it to be, so if you are spending the majority of the cruise detailing every petty issue, then YOU ruined what could have been an amazing cruise.

cruising2004     1 month ago

Sorry you were disappointed with your cruise.

natelorip     1 month ago

Thanks for sharing. Hope you are feeling better.

bubbles60     1 month ago

Interesting ports. Sorry you were not pleased. Ncl always meets or exceeds our expectations.

TiffyTaffy     1 month ago

Thank you for the feedback.

AuntPinkie     1 month ago

Appreciate your details. Hope you are feeling better. Sorry this cruise didn’t meet your expectations.

javawoody     1 month ago

Confusing

lifeisfun53     1 month ago

Deck Hand Have you been on any other cruise lines lately? It’s the same. Food is mediocre. Takes a long time for housekeeping to get to your room. Not enough help. Very short on staff everywhere. Why shouldn’t the people boarding at other ports get the same service as you have gotten?

Jerrec     1 month ago

Reading through this review, I have no idea why the poster thought it was so terrible. All of the NCL ships have more than one MDR and they all have the same menu. Getting an order wrong is annoying but shouldn’t ruin your cruise. All of the complaints were pretty minor things.

HeavySeas     1 month ago

Thanks for sharing your cruise experience

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