Was not happy enough with NCL to keep my reservation for the repositioning cruise from Miami to South Hampton England in 2025 that I had paid for in full. I am going to explore other options with different cruise lines.
Embarkation
3 out of 5
Ship experiences
Food and Dining
2 out of 5
The three main restaurants all served the same dishes, and some of the specialty dishes were made up recipes using favorite names “Linguine Carbonara” is a perfect example. The name of a popular dish with a made up recipe by NCL chef! One night I ordered a NY Strip medium rare, came to me well done. Was replaced by a medium rare one that was 1/3 gristle. Both the English and American Breakfast in O’Sheehans was good! The buffet, which was always crowded had an amazing selection of food, including desserts, drinks and salad makings.
Onboard Activities
1 out of 5
The Atrium is a zoo, I don’t know how your guest services employees don’t end up with a migraine headache daily.
Entertainment
1 out of 5
Was only able to book one show, Fleetwood Mac, Rumors tribute, which was really good! Very talented cast.
Wished I could have booked a couple of other shows but the people from Barcelona who were already aboard booked them all. Then when they left, new Barcelona guests arrived and booked all shows again. It felt to me that Barcelona was the primary port for this cruise.
Children's Programs
Because I didn’t travel with any children
Service and Staff
4 out of 5
Your staff is wonderful, from Waiters, room stewards, medical personnel. All hard working and polite. I don’t believe that NCL has an appreciation for them though! NCL Executives need to take this cruise to actually see how well their staff handle the awkwardness of embarkation/disembarkation in Barcelona while your Rome guests continue on their journey. We had to listen to the loud speaker at 5:00 in the morning, deal with our lounge not being serviced and housekeeping catering to the new Barcelona guests. I had to wait late in the day for a linen change…I was sick with COVID and quarantined to my room. I had soiled my linens and housekeeping couldn’t get to me because of the large influx of new passengers coming aboard in Barcelona.
Ship Quality
3 out of 5
Common areas were clean and well-maintained
Cabin / Stateroom
3 out of 5
Cabin is perfect for the single cruiser. Lounge idea is nice, but needed to NOT be abandoned at Barcelona port!
I fully agree with Jerrec with food selections in MDR, however I do not agree with lifeisfun53, cause all fruuse lines aren't the same. I've been on many NCL ships and had a great time with great food and service, and as far as I'm concerned, a cruise is what you make it to be, so if you are spending the majority of the cruise detailing every petty issue, then YOU ruined what could have been an amazing cruise.
Deck Hand
Have you been on any other cruise lines lately?
It’s the same. Food is mediocre. Takes a long time for housekeeping to get to your room. Not enough help. Very short on staff everywhere. Why shouldn’t the people boarding at other ports get the same service as you have gotten?
Reading through this review, I have no idea why the poster thought it was so terrible. All of the NCL ships have more than one MDR and they all have the same menu. Getting an order wrong is annoying but shouldn’t ruin your cruise. All of the complaints were pretty minor things.
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14 Comments
Sogmoore 2 months ago
Cruisers4Lyfe 2 months ago
Mish74 2 months ago
Gwbigdog 2 months ago
1960cruiser 2 months ago
cruising2004 2 months ago
natelorip 2 months ago
bubbles60 2 months ago
TiffyTaffy 2 months ago
AuntPinkie 2 months ago
javawoody 2 months ago
lifeisfun53 2 months ago
Jerrec 2 months ago
HeavySeas 2 months ago