Beware of prepaid excursions!

Item: Norwegian Escape
Rating: 3.9
Author: tymanlauren

Norwegian Escape Cruise Review

tymanlauren

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.9 out of 5

10 Night Mediterranean: Italy France & Spain (Barcelona Roundtrip)

Sail date: June 04, 2024

Ship: Norwegian Escape

Cabin type: Suite

Cabin number: 8116

Traveled as: Couple

Reviewed: 2 months ago

Review summary

Food was OK. Europe was excellent! Folded pizza 👎👎

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Do NOT purchase excursions thru NCL. If the excursion is not what it was marketed as, you have no recourse for a refund.

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Ports of call

Messina, Sicily

2 out of 5

We did excursions at every port which were excellent but this one was HORRIBLE! Folded pizza excursion = being handed pizza in an alley with no place to wash your hands, use the restroom, etc. We were last in line so our group departed as we were getting our food. The owner then came to us with a coffee can demanding a tip! It was quite uncomfortable. On the bus ride back I notified the guide. He said the owner must have been joking- he was not joking! We then went to the excursion desk onboard where they opened a “case”. 2 months later and repeated inquiries and we received a whopping $67 refund (excursion was $268). Our other excursions were excellent- we are not usually complainers but having no recourse once money is paid is wrong! I hope NCL enjoys the $200 because we won’t be cruising with them again.

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Cannes, France

4 out of 5

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

4 out of 5

Cagliari, Sardinia

5 out of 5

Valletta, Malta

5 out of 5

Civitavecchia (Rome), Italy

5 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Disembarkation

4 out of 5

12 Comments

Cruisers4Lyfe 1 month ago

Thanks for sharing

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Sogmoore 2 months ago

Thanks for sharing

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cruising2004 2 months ago

Glad you enjoyed most of your cruise. Sorry the excursions were not up to par.

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Greengator 2 months ago

Glad your cruise was on point

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AuntPinkie 2 months ago

Nice itinerary. Appreciate your feedback. Sorry you were disappointed.

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TiffyTaffy 2 months ago

Sorry about the excursion... glad the other parts of the cruise was enjoyable

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javawoody 2 months ago

There are worse things than a poor excursion,

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Gwbigdog 2 months ago

Thanks for sharing

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bubbles60 2 months ago

Wonderful itinerary! We enjoyed Sicily. Sorry you selected an excursion that did not meet your expectations.

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1960cruiser 2 months ago

So you had a bad experience at only one point of the excursion, but a full refund is expected. That's like saying I had an amazing cruise, but the bartender was slow on one day and wanted a tip, so I think I should get the entire cruise refunded cause I think that was unacceptable.

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natelorip 2 months ago

Glad you enjoyed Europe. Thanks for sharing.

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HeavySeas 2 months ago

Thanks for sharing your cruise experience

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Other reviews of this sailing

Europe cruise

Enjoyed the ports!