Beware of prepaid excursions!

Item: Norwegian Escape
Rating: 3.9
Author: tymanlauren

Norwegian Escape Cruise Review

tymanlauren

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.9 out of 5

10 Night Mediterranean: Italy France & Spain (Barcelona Roundtrip)

Sail date: June 04, 2024

Ship: Norwegian Escape

Cabin type: Suite

Cabin number: 8116

Traveled as: Couple

Reviewed: 2 months ago

Review summary

Food was OK. Europe was excellent! Folded pizza 👎👎

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Do NOT purchase excursions thru NCL. If the excursion is not what it was marketed as, you have no recourse for a refund.

Thumbs up

Ports of call

Messina, Sicily

2 out of 5

We did excursions at every port which were excellent but this one was HORRIBLE! Folded pizza excursion = being handed pizza in an alley with no place to wash your hands, use the restroom, etc. We were last in line so our group departed as we were getting our food. The owner then came to us with a coffee can demanding a tip! It was quite uncomfortable. On the bus ride back I notified the guide. He said the owner must have been joking- he was not joking! We then went to the excursion desk onboard where they opened a “case”. 2 months later and repeated inquiries and we received a whopping $67 refund (excursion was $268). Our other excursions were excellent- we are not usually complainers but having no recourse once money is paid is wrong! I hope NCL enjoys the $200 because we won’t be cruising with them again.

Thumbs Up 0

Cannes, France

4 out of 5

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

4 out of 5

Cagliari, Sardinia

5 out of 5

Valletta, Malta

5 out of 5

Civitavecchia (Rome), Italy