70th Birthday Cruise
Norwegian Escape Cruise Review to Europe - Mediterranean
9 Night Greek Isles & Italy (Rome Roundtrip)
Sail date: October 12, 2022
Ship: Norwegian Escape
Cabin type: Balcony
Cabin number: 12890
Traveled as: Large Group
Reviewed: 2 years ago
Review summary
For 12 of the 14 people on our cruise it was great. Sadly for the others air delays caused them to miss 3 days and British Air, and NCL were not very helpful making things right for them. One of them was elderly and in a wheelchair and no one of the above companies was willing to accept blame for their troubles and make things right by offering their full concern and help regarding their plight. It is easy to be good when everything goes right. The mark of an exceptional company is how well they react when things go wrong for their guests. In the case of two people in our group the aforementioned three companies failed miserably.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Livorno (Florence & Pisa), Italy
Disembarkation
9 Comments
Dumfy75 2 years ago
mersea777 2 years ago