Very disappointed
Norwegian Epic Cruise Review to Europe - Western Mediterranean
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail date: October 21, 2018
Ship: Norwegian Epic
Cabin type: Inside
Cabin number: 12508
Traveled as: Couple
Reviewed: 5 years ago
Review summary
The ship was 90 min late leaving, water problems. The 2nd day my toilet overflowed and they didn't fix it until that night. Your guest service people didn't know a lot of questions, need more training. An ice carving, chocolate presentation or something special would be nice. We had lobster and crab on other cruises. Also a selection of music on the TV and variety of free movies. Pool was disappointing (geared for kids) Your food was good but nothing exceptional. My steward was excellent, Rm 12507 I believe her name was Ashna. I don't think I will go on Norwegian again if I have a choice of another oneEmbarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Not nearly the quality of Holland America or Celebrity . I had a lot of concerns
Ports of call
Livorno (Florence & Pisa), Italy
Palma De Mallorca, Balearic Islands