More Average than Epic

Norwegian Epic Cruise Review to Europe - Western Mediterranean


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
7 Night Western Mediterranean (Rome Roundtrip)
Sail Date: May 18, 2016
Ship: Norwegian Epic
Cabin Type: Suite
Cabin Number: 11080
Traveled As: Couple
Reviewed: 1 year ago

We had high hopes for our 7 day Western Med cruise.  First impression:  What is that huge stain on the sofa in the cabin and what will I catch when I sit there? For being only 6 years in service, the ship itself seemed tired and worn and in need of refurbishing.

 

Excursions were mostly good, given the prices we paid.  One bad excursion (Aix & Avignon) due to a terrible tour guide and passengers that ignored return times. Biggest issue with excursions was in-port times of this cruise. We usually had to leave the ship at 7:15 and would return before sailing to next destination by 6-7PM. That meant getting up at 6AM each day to shower, find breakfast, and meet our tour group. Not my idea of a relaxing vacation.  Would have been ecstatic if NCL would have just staggered their arrival/departure times by 2 hours.  An 8 or 9 AM start would have been much nicer for a tour. 

 

Food and shipboard entertainment was fine.  Nothing remarkable, but its a cruise and they have to prepare thousands of meals. 


On board internet systems are a joke - don't count on it. Their system kept deleting our account information almost daily, which meant a trip to stand in line (along with everyone else) for the one guy able to reset internet access for the whole ship. 

 

It was a nice trip - saw amazing sights, but didn't really live up to the "vacation of a lifetime" experience we expected. 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Too exhausted to do much with our early AM excursion schedule. Have been on other cruises with better entertainment options.

Service and Staff

3 out of 5

Ship Quality

1 out of 5
Stains on sofa in room. Door latches needed fixed - difficult to enter. Standing water in the shower never got fixed.

Cabin / Stateroom

1 out of 5
Stains on sofa in room. Door latches needed fixed - difficult to enter. Standing water in the shower never got fixed.
3 out of 5
Provide better directions on getting to the ship from train station!
5 out of 5
Don't even bother with an excursion here. Great beach right next to the pier, along with good cafes and shopping.
1 out of 5
Bad tour guide for Aix/Auvignon
5 out of 5
5 out of 5
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