Norwegian Epic Cruise Review to Europe - Western Mediterranean


2-3 cruises


Helpful Vote

3 out of 5

More Average than Epic

Sail Date: May 18, 2016

Reviewed: 4 months ago

Traveled As: Couple

Room Type: Suite

We had high hopes for our 7 day Western Med cruise.  First impression:  What is that huge stain on the sofa in the cabin and what will I catch when I sit there? For being only 6 years in service, the ship itself seemed tired and worn and in need of refurbishing.


Excursions were mostly good, given the prices we paid.  One bad excursion (Aix & Avignon) due to a terrible tour guide and passengers that ignored return times. Biggest issue with excursions was in-port times of this cruise. We usually had to leave the ship at 7:15 and would return before sailing to next destination by 6-7PM. That meant getting up at 6AM each day to shower, find breakfast, and meet our tour group. Not my idea of a relaxing vacation.  Would have been ecstatic if NCL would have just staggered their arrival/departure times by 2 hours.  An 8 or 9 AM start would have been much nicer for a tour. 


Food and shipboard entertainment was fine.  Nothing remarkable, but its a cruise and they have to prepare thousands of meals. 

On board internet systems are a joke - don't count on it. Their system kept deleting our account information almost daily, which meant a trip to stand in line (along with everyone else) for the one guy able to reset internet access for the whole ship. 


It was a nice trip - saw amazing sights, but didn't really live up to the "vacation of a lifetime" experience we expected. 

Cabin / Stateroom
Stains on sofa in room. Door latches needed fixed - difficult to enter. Standing water in the shower never got fixed.
Embarkation and Disembarkation
Would have been nice to have an NCL rep or signs directing all of us trying to find the ship from the train station in Civitavecchia.
Ship Quality
Stains on sofa in room. Door latches needed fixed - difficult to enter. Standing water in the shower never got fixed.
Destinations and Excursions
Excursions started too early and ended too soon due to limited time in port.
Onboard Activities
Too exhausted to do much with our early AM excursion schedule. Have been on other cruises with better entertainment options.
Service and Staff
Food and Dining
Civitavecchia (Rome), Italy
Provide better directions on getting to the ship from train station!
Livorno (Florence & Pisa), Italy
Cannes, France
Don't even bother with an excursion here. Great beach right next to the pier, along with good cafes and shopping.
Marseille (Provence), France
Bad tour guide for Aix/Auvignon
Barcelona, Spain
Naples, Italy

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