NCL Epic 10/25/15 - 11/1/15

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 62

Overall rating:

3 out of 5
Verified Review
Norwegian Epic

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: October 25, 2015

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 11199

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Me and my boyfriend went on this cruise and I felt that it could have been better.  This was my first time sailing NCL.  I have sailed on Disney before and Disney was way better than this one.  For one, there were not enough activities on the boat.  I am an African American and I did not find the entertainment to be diverse enough or the food.  I found every ethnic dish except the ones that cater to African American and West Indian cuisine.  There was Asian, indian, French and every other food imaginable, except ours.  The live band played latin music almost every night and it was nice at first, but redundant by the end of the trip.  I also did not like some of the staff at the Craps table in the casino.  There was a young man there who didn't watch the table closely and if we weren't paying attention, we would have lost our money.  We had to keep reminding him to pay us every time we won.  I also did not like the fact that our time spent our Palma de Mallorca was cut in half.  I feel that NCL needs to let people know about hidden fees and shuttle fees and any other itinerary issues at the ports, before hand.  When we arrived to Cittivecchia, we had to catch a train into Rome. The train ride was over an HOUR long! I also did not like the mandatory gratuity service fee that we have to pay every day.  I will tip for good service, but I don't want to be forced or told what to tip, especially for services that have yet to be tendered. I don't think it's fair.  I may want to tip more than the mandatory $13.50 daily fee, but because I'm being forced, I'm turned off from tipping additional money.  I don't remember Disney doing this ever!  If it weren't for the port stops in the other cities, I wouldn't have enjoyed this cruise.  The ship lacks diverse entertainment and activities and music.  There is a lack of comedy shows and live performances.  However, they will find any and every reason to charge you for all sorts of hidden fees.  I don't think I will be sailing with NCL again.  They have to improve greatly in all of the areas I mentioned in order for me to return again.  Not pleased at all... Not diversified enough.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Clean and quaint. The maid was a little too intrusive at times, but he was nice.

Ship tip

Don't tip extra! They are already forcing to pay a service charge. If you are not allowed to make that decision for yourself, then don't do it at all. Tipping should be based on quality of serviced rendered, not prior to...

Ports of call

Barcelona, Spain

5 out of 5

Naples, Italy

5 out of 5

Civitavecchia (Rome), Italy

3 out of 5
Please inform people that they will have to travel over an HOUR by train, to actually get to Rome. We wasn't prepared and it cut into our time for the activities we had planned.

Livorno (Florence & Pisa), Italy

5 out of 5

Cannes, France

5 out of 5
Best stop of them all! Beautiful city and beach. Great food and atmosphere...

Palma De Mallorca, Balearic Islands

1 out of 5
NCL only gives you 4 hours to spend on this island and there isn't much to do.
Was this review helpful? 62

13 Comments

MFJR    6 years ago

Why is it NCL's fault that the Cittivecchia port is an hour away from Rome.? That should have been your responsibility to research that information BEFORE you booked your cruise. The major ports in most major cities are an hour away, everyone knows this except you apparently. #wakeup

andrea1970    9 years ago

Chaneljasmin I don't think it's the fault of NCL that you had to take a train to Rome an it took an hour.. Didn't you do your home work before you sailed? Surely you didn't expect to sail straight into Rome did you? You don't need to pay shuttle fees ( the Ncl shuttle was free from Cittivecchia port side to the town) you can also take a taxi at the port- these usually work out cheaper.

globetrotters    9 years ago

bmac614    9 years ago

Or they expect something in return if they are not completely satisfied with the product. Crazy crazy crazy

bmac614    9 years ago

That's very true. We will not book suites because don't feel the extras are really worth it... My opinion. And it's crazy how many people say they won't cruise a certain line because of some minor issues.

globetrotters    9 years ago

we also, but we all work hard for our money, some pay a little and get little services, some pay a lot and get many servies. this is how the world works, just some complain that they can't or won't pay alot

bmac614    9 years ago

We have only cruised a couple times. We have been treated great. When not in room no one knows if you r a suite guest or not. We have just only booked balcony rooms and no suites

bmac614    9 years ago

That you get what u pay for is a misconception. At least to me. We cruise to relax. Not to always expect greatness.

globetrotters    9 years ago

yes there is, when you pay $700+ or-, you get what you pay for, if your on a budget don't expect the royal treatment

bmac614    9 years ago

Hey globetrotters. This is not the 1920's. There is no "steerage class. Talk about someone who feels they are above all else.

globetrotters    9 years ago

as to the gratuity charge, you can opt out at check out, we do it the five times we have sailed on ncl. ncl isn't for everyone, most are experienced traveler's that want a nice ship and long port of calls, if you stay in a mini suit or above, there is no additional charges. only the steerage class gets charge additionally. I highly recommend the specialty dinner package.

globetrotters    9 years ago

what is African American food? I know what American food is, but no African American food. is this a state thing?, if so, what state?

bmac614    9 years ago

Sorry the cruise did not meet expectations. We have not yet tried NCL and will probably in the future. But what may be a turn off is a lot of people complain that NCL charges for everything, including room service. That we would not like.

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