Norwegian Epic Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
2

3 out of 5

NCL Epic 10/25/15 - 11/1/15

Sail Date: October 25, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

Me and my boyfriend went on this cruise and I felt that it could have been better.  This was my first time sailing NCL.  I have sailed on Disney before and Disney was way better than this one.  For one, there were not enough activities on the boat.  I am an African American and I did not find the entertainment to be diverse enough or the food.  I found every ethnic dish except the ones that cater to African American and West Indian cuisine.  There was Asian, indian, French and every other food imaginable, except ours.  The live band played latin music almost every night and it was nice at first, but redundant by the end of the trip.  I also did not like some of the staff at the Craps table in the casino.  There was a young man there who didn't watch the table closely and if we weren't paying attention, we would have lost our money.  We had to keep reminding him to pay us every time we won.  I also did not like the fact that our time spent our Palma de Mallorca was cut in half.  I feel that NCL needs to let people know about hidden fees and shuttle fees and any other itinerary issues at the ports, before hand.  When we arrived to Cittivecchia, we had to catch a train into Rome. The train ride was over an HOUR long! I also did not like the mandatory gratuity service fee that we have to pay every day.  I will tip for good service, but I don't want to be forced or told what to tip, especially for services that have yet to be tendered. I don't think it's fair.  I may want to tip more than the mandatory $13.50 daily fee, but because I'm being forced, I'm turned off from tipping additional money.  I don't remember Disney doing this ever!  If it weren't for the port stops in the other cities, I wouldn't have enjoyed this cruise.  The ship lacks diverse entertainment and activities and music.  There is a lack of comedy shows and live performances.  However, they will find any and every reason to charge you for all sorts of hidden fees.  I don't think I will be sailing with NCL again.  They have to improve greatly in all of the areas I mentioned in order for me to return again.  Not pleased at all... Not diversified enough.

Cabin / Stateroom
Clean and quaint. The maid was a little too intrusive at times, but he was nice.
Embarkation and Disembarkation
Disembarkation is too early...
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining
Barcelona, Spain
Naples, Italy
Civitavecchia (Rome), Italy
Please inform people that they will have to travel over an HOUR by train, to actually get to Rome. We wasn't prepared and it cut into our time for the activities we had planned.
Livorno (Florence & Pisa), Italy
Cannes, France
Best stop of them all! Beautiful city and beach. Great food and atmosphere...
Palma De Mallorca, Balearic Islands
NCL only gives you 4 hours to spend on this island and there isn't much to do.

Tip

Don't tip extra! They are already forcing to pay a service charge. If you are not allowed to make that decision for yourself, then don't do it at all. Tipping should be based on quality of serviced rendered, not prior to...



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