Not my best experience

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
Norwegian Epic

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: August 30, 2015

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 11509

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

I was totally speechless when the captains wife/girlfriend won the diamond ring at the jewelry store. It was fixed from the start and he even came with her. Of course he did not look surprised.  Food was good. At customer service crew was not well informed. I received conflicting information, incorrect information, and put in the wrong lines which was frustrating.    

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Staff not well trained. If you ask a question they had to call someone. Most not friendly and talked down to me

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Small but fun. Totally adequate for me

Ship tip

Prepare to be early for events as the ship has a lot of people on board

Ports of call

Barcelona, Spain

5 out of 5

Naples, Italy

1 out of 5

Civitavecchia (Rome), Italy

3 out of 5

Livorno (Florence & Pisa), Italy

3 out of 5

Cannes, France

1 out of 5

Palma De Mallorca, Balearic Islands

5 out of 5
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