Norwegian Encore Cruise Reviews - Reviews

For our first NCL cruise it was very different from what we were use to.

Really enjoyed first 4 days of cruise. Stayed in room with covid 3 whole days. Crew was nice. Checked in twice a day. Room service and movies were free.

Had a great cruise (despite the weather)..this is our favorite ship. It is beautiful and the staff is super friendly. Can't wait to sail on her again.

Disappointing, disrespectful, insulting treatment. Will not cruise the Encore again.

Fun! Great options on the ship for food and activities. The staff was amazing and friendly! Would recommend NCL to others but if they want pool options maybe try a different ship

We spent most of our evenings a the Maltings and Karaoke. The Vibe was really cool for a relaxing day in the sun. Having appitizers in the Manhattan with other solo travelers was a great experience.

Relatively disappointed in this cruise. When we booked, many of the port stops were 10-12 hours long. However, sometime before we boarding, NCL saw fit to reduce the time in port considerable. In addition, NCL decided to reorder our port stops to avoid the last day of the San Sebastian festival in San Juan, PR. While this was probably a good move as we have been told San Juan is crazy during the festival, the change forced our St. Thomas stop to be changed to a very early arrival and departure (0600-1400). I do not understand why they did not plan the itinerary this way from the beginning. The San Sebastian festival is scheduled well in advance. NCL should have done a better job scheduling their port stops to avoid last minute replans. In general, I feel NCL did a bait and switch where they enticed us to book with 12 hour port stops, then reduced the port stops when it was too late to cancel the cruise.

The Encore is a very nice ship, the entertainment is excellent, and the onboard food and service is good (but not as good as past NCL cruises). If you'd like to have clean hands before you eat at a specialty restaurant, be sure to carry your own hand sanitizer.

The ship needs to update the food menu and entertainment.

This is my third cruise with NCL and I am totally addicted to this cruise line. From embarkation to dining, to the ambience, to friendly customer service, to the cleanliness, to disembarkation, I am sold every time.

The cruise was great and I loved the Encore ship. All the staff in every area was polite and helpful. They put a smile on my face everyday. Thank you to the entire Encore staff during this cruise time January 7-14.

Overall, good cruise. Good ship and staff. Entertainment was okay. Main dining rooms were good, specialty restaurants were very good. Not much to do, other than beaches at the ports of call, other than St Thomas.

Too crowded, way too little deck space, food service painfully slow, and 18-21-year-olds in nightclub made it awful.

Nice but just felt 4 or 5 days was enough. The casino is a rip off making all games odd a lot better for the house. 8 deck blackjack. Crazy. 6/5 pay on blackjacks on tables under 50& minimums. Roulettes with zero and double zero etc. Did not hear of anyone winning. Tournaments that generate a lot of money for the casino due to the hi leaves of intake and low winning amount for one winner. Ship has one great show and good food and drinks. Careful. Some drinks are premixed and will not make you drunk as they do not have much in em. Try the Lemon Drop drink.

We were not satisfied with this BJ's agent, and we will ask for another agent in the future. She was very nice, but very unaccessible. Never does she answer the telephone. And, frequently we had to call back to leave another message, because she did not call us back in a timely fashion. We booked 3 rooms, and all of us had the same experience. Other than booking the cruise, she provided us with no other information or help, with such things as excursions, restaurants, entertainment, general procedures, etc.

Great to be on vacation. The "new" small print fees are ridiculous. We are blessed to able to afford to vacation yearly. An all inclusive resort now trumps cruising without question. We have done Sandals the last 2 years and there is no comparison. Spend a few bucks more for a better, more relaxing vacation.

Horrible! 5 hours to wait to get on ship. Suite was tiny. Missed port supposedly because of bad weather. But yet we saw other ships at their port. It was a nice day.

Very disappointing. We won't cruise on the Encore again and will probably take a break from NCL for a bit.

This is the first cruise that I have been on where so many stops and excursions were canceled. It was very disappointing.

We love cruising and have been on 22 cruises using 7 different cruise lines. All have been very good - except this one. It was way too crowded, too many passengers. Even a ship this large could not accommodate full capacity well.