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48 Norwegian Encore Reviews

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4.9

NCL Alaska is Fantastic by Slmillertime

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Encore

This cruise was fantastic. Great ship. Great Food. Great entertainment. One of the best cruises I have experienced. The best feature of this cruise is that all on board were vaccinated and it felt like cruising before this horrible virus COVID existed. First time I have felt normal in a long time. Thank you NCL. I will be a faithful customer forever!!!!!!

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5.0

This was a wonderful cruise, just got off her 10/09/2021 by Bear1

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

This was a wonderful cruise, we had been to all the places before, we just wanted to get back on a cruise ship without a mask,

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Was this review helpful? 10
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5.0

Wow ! What a cruise !! by punk54

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Amazing ship and ports ! We met so many awesome people from all over the country. The staff and crew were obviously happy we were back to sailing and so are we !

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Was this review helpful? 9
8 Comments
4.8

Lifetime experience in Alaska and on Norwegian by bcron

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

This experience really exceeded our expectations. It has changed our future travel plans.

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Was this review helpful? 7
8 Comments
4.2

Great Experience Except the Mini-bar Overcharge by nomole

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Already looking forward to many more NCL cruises. Will be prepared for mini-bar issues well in advance of last day. Thought I gained 10 pounds but only about 3, which I should have off soon!

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5 Comments
5.0

Alaska 2021 by Darusia

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

It was an amazing cruise. Everyone was happy to be there, from staff to guests.

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Was this review helpful? 9
6 Comments
4.8

Chillin' Alaska Cruise Oct 21 by nclcruisin

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Our last couple days on the ship were comprised of rough seas - 28 ft waves - and hurricane force winds - in excess of 75 mph. Ship was rocking and rolling up high. Bridge slowed our progress for safety purposes and we were a couple hours late getting into Seattle. Lots of folks were not eating much and looked a bit green, but even on Deck 15, we were just fine. Great job navigating us through the storms! And we've now got a great sea story to add to our repertoire ...

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Was this review helpful? 8
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Fabulous scenery, ship and crew, but ... by rich01mac

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

This is an awesome cruise/itinerary with good ports of call. Unfortunately, a delay due to a medical emergency at sea which involved an RCAF air-sea helicopter rescue of one of the passengers, the cruise line skipped the Skagway stop. Icy Strait point was nice and it appears that there is a lot of development going on there -- will be interesting to see how that progresses in the future. Juneau was a nice port of call -- try the Mount Roberts tramway and hike the trails overlooking the city. We did the NLC excursion which you take a small boat into Endicott Arm, get up close and personal with the Dawes glacier, and then rendezvous with the ship in the middle of Endicott Arm. Highly recommend this excursion. Highlight of the cruise for us. The Ketchikan stop however was a disorganized mess. My understanding is NCL built their own dock outside the city which is where Encore tied up. The dock is 8 miles from the city. OK, so shuttle buses were provided -- for $8 for a roundtrip. Seems a little cheap on NCL's part not to provide the shuttle gratis since we could have docked at the port in the city. But the worst part was the chaos in the terminal. there were insufficient shuttle buses to handle the influx and the wait to board the buses was 1-2 hours depending on when you left the ship. Given that the ship arrived over an hour late and you could spend up to 3 hours waiting for and riding on buses, this stop was a complete waste of time for us. We understand that standing in line is sometimes unavoidable, but this was ridiculous -- I'm on vacation, I don't want to waste my time in a queue for 2 hours. I suggest NCL figure out a more efficient process to move passengers from their new port to the city of Ketchikan or go back to docking in the city. And our ship was only 60% full -- this situation will only get worse when they return to full capacity sailings. VERY disappointed in NCL. We will be avoiding Ketchikan on any future NCL Alaska sailings until this situation is improved.

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Was this review helpful? 8
5 Comments
5.0

Awesome Alaskan Cruise by cottonpicker30

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

We enjoyed every minute of our cruise. The only thing was is that we would have loved a longer time in Juneau. There wasn't much to do in Icy Straights, that port could have been cut shorter.

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Was this review helpful? 6
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4.1

Fabulous scenery, ship and crew, but ... by rezmann63

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

This is an awesome cruise/itinerary with good ports of call. Unfortunately, a delay due to a medical emergency at sea which involved an RCAF air-sea helicopter rescue of one of the passengers, the cruise line skipped the Skagway stop. Icy Strait point was nice and it appears that there is a lot of development going on there -- will be interesting to see how that progresses in the future. Juneau was a nice port of call -- try the Mount Roberts tramway and hike the trails overlooking the city. We did the NLC excursion which you take a small boat into Endicott Arm, get up close and personal with the Dawes glacier, and then rendezvous with the ship in the middle of Endicott Arm. Highly recommend this excursion. Highlight of the cruise for us. The Ketchikan stop however was a disorganized mess. My understanding is NCL built their own dock outside the city which is where Encore tied up. The dock is 8 miles from the city. OK, so shuttle buses were provided -- for $8 for a roundtrip. Seems a little cheap on NCL's part not to provide the shuttle gratis since we could have docked at the port in the city. But the worst part was the chaos in the terminal. there were insufficient shuttle buses to handle the influx and the wait to board the buses was 1-2 hours depending on when you left the ship. Given that the ship arrived over an hour late and you could spend up to 3 hours waiting for and riding on buses, this stop was a complete waste of time for us. We understand that standing in line is sometimes unavoidable, but this was ridiculous -- I'm on vacation, I don't want to waste my time in a queue for 2 hours. I suggest NCL figure out a more efficient process to move passengers from their new port to the city of Ketchikan or go back to docking in the city. And our ship was only 60% full -- this situation will only get worse when they return to full capacity sailings. VERY disappointed in NCL. We will be avoiding Ketchikan on any future NCL Alaska sailings until this situation is improved.

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Was this review helpful? 6
8 Comments
5.0

Great ship in layout and activities. One issue I had is all the hidden fees and activation fees. They sell these great packages with all these free features but what they don’t tell you is the hidden activation fee to use the app, to gamble at the casino by mshanel2020

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

Overall the ship and staff were amazing. The port of calls were great. Most excursions were cancelled. Not sure why. They weather was great.

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Was this review helpful? 6
8 Comments
4.4

Beautiful ship and OUTSTANDING service! by Chomps

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Fantastic service! Be sure to see Kinky Boots!

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Was this review helpful? 9
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4.6

Gorgeous ship by RSC3

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Loved this ship! Alaska is beautiful…..suggest going before September as it was quite rainy but still so worth it!

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Was this review helpful? 5
7 Comments
4.7

Amazing Cruise - Bucket list ✅ by katew7969

Sail date: / Traveled as: Large Group
Ship: Norwegian Encore

What an amazing cruise, beautiful ship ,breathtaking ports, couldn’t ask for anything more

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Was this review helpful? 5
6 Comments
5.0

Unforgettable Alaskan Cruis by gveluz

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Excellent customer service and ship is very clean.

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Was this review helpful? 5
9 Comments
4.2

Some fine tuning needed by cruizinjoe

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

The process of using the Internet on mobile devices is frustrating for all travelers (just ask the guy at the help desk who was overwhelmed with answering questions). Something needs to be done to make this much easier to use. Ugh.

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Was this review helpful? 5
8 Comments
4.9

Awesome Alaska by Brennalu

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

The trip was wonderful. Traveling to Alaska has its disadvantages but all in all it was beautiful. The glaciers we saw was beautiful. So close.

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Was this review helpful? 5
7 Comments
2.6

Not worth the time taken, not to mention the money spent. by kcatlock

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Norwegian definitely doesn’t suit my travel needs. Even Carnival beat them (they talked frequently about how they were better than Carnival).

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4.5

Wonderful, wonderful memories! by daveinmontana

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Very impressed with the ship cleanliness, and the entire staff. The food by and large was great whether it was in the upscale restaurants or the regular ones. Even the buffet had great food.

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Was this review helpful? 4
6 Comments
4.2

wonderful but slight disappointment... by EVIEO56

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

This was a great cruise Would recommend the balcony

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Was this review helpful? 4
6 Comments

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