So many opportunities for improvements

Norwegian Dawn Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

3.2 out of 5
Verified Review
Norwegian Dawn

14 Night Southern Caribbean (Tampa Roundtrip)

Sail date: February 26, 2023

Ship: Norwegian Dawn

Cabin type: Oceanview

Cabin number: 4506

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall the experience was nice because of all the ports and the weather. I guess it's all about what you can make of a poor situation.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

5 out of 5
Excellent performers and they engaged with the passengers.

Service and Staff

3 out of 5
Services were not up to par with the additional price increase of $20 PDPP. Ridicules! Additional 20% gratuities for someone handing you a canned soda is highway robbery.

Ship Quality

3 out of 5
There is no place for sleepless night stalkers to escape too. Like a TV room where they won't disturb cabin mates. More non pay beverage stations and locations. Also something needs to be done about all day ghost chair hoarding and the use of tables in the garden cafe buffet at peak times for reading and table games. There were not enough tales to be used for lunch or dinner for the amount of guests dining.

Cabin / Stateroom

2 out of 5
We were supposed to have an ocean view cabin deck 8 or above, yet we were assigned cabins 4506 and 4502. We were told they were an upgrade, yet they had a porthole you couldn't look out of, they were near the water line and every wave that the bow created was felt, covered the window, and slammed the side of the ship. The noises were nonstop. We were also just above the laundry room and behind the anchor chain room and on a shared floor with the ship's crew members.

Ship tip

Know what you are getting:

Ports of call

Tampa, Florida

3 out of 5
We only used as a departure point.

George Town, Grand Cayman

4 out of 5
Private tour on small bus.

Oranjestad, Aruba

4 out of 5
Private tour, 2 hours great price and good service by the operator.

Willemstad, Curacao

4 out of 5

Kralendijk, Bonaire

4 out of 5

Castries, St. Lucia

4 out of 5

St. John's, Antigua

4 out of 5

Charlotte Amalie, St. Thomas

4 out of 5
Beach day. $14 PP to get there, $5 pp for beach chair, $14 PP to get back to port.

Catalina Island (Isla Catalina), Dominican Republic

4 out of 5
Whish, we knew in advance that this was a direct drop of at the beach on an uninhabited island. Would have been or beach day instead of St. Thomas.

San Juan, Puerto Rico

4 out of 5
Privet bus tour and near port shopping.

Disembarkation

1 out of 5
This was an absoulte disaster. Everyone had to leave their cabins by 8 AM. yet everyone was stuck on the ship for over 3 hours on the ships walkways. People mis flights or pickup arrangements because the situation was out of control. No annocements were made nor were the issues address. Most crew members had no clue on what to do.
Was this review helpful? 27

3 Comments

AuntPinkie    1 year ago

Appreciate your detailed feedback. Sorry you were disappointed.

javawoody    1 year ago

Thanks for sharing

CruzeFan    1 year ago

Glad you enjoyed most of it. Great itinerary. Cruising is not what it was previously. There have been cutbacks and price increases on all cruise lines.

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