In need of sleep.

Norwegian Dawn Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 34

Overall rating:

3.6 out of 5
Verified Review
Norwegian Dawn

10 Night Southern Caribbean (San Juan Roundtrip)

Sail date: January 17, 2019

Ship: Norwegian Dawn

Cabin type: Oceanview

Cabin number: 5150

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Make sure to check where your room is located when your travel agent says you been upgraded. Room 5150 was a nightmare. I am sure that others have had similar experiences.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5
Wonderful server and good food.

Onboard Activities

3 out of 5
Small fitness room.

Entertainment

5 out of 5
Very good shows.

Children's Programs

3 out of 5
Did not use

Service and Staff

5 out of 5
All were attentive.

Ship Quality

5 out of 5
Easy to get around with it being a smaller ship.

Cabin / Stateroom

1 out of 5
This cabin is directly below the restaurant, Aqua's kitchen. Every night there were noises until midnight as they cleaned up. Understandable and did not complain. Then at 2:00 a.m. the banging of pots, pans & a cart rolling on the floor would start until 4:30 a.m. I called and complained about 6 mornings to the front desk. They would call & the noise would lessen. This means we would get about 4 hours of sleep a night. On or about the 7th night, I called the desk, and was told that there was nothing else that could be done, & no other cabins were available. I asked to speak to her supervisor. No spvr. was on duty and she was not going to wake him up. I visited with desk spvr. in the morning & got my 1st apology for the noise. He assured me that the noise would stop. It didn't & I quit complaining because it was doing any good. I told him that I understood that the ship had people working all the time, but I did not understand why they would at 2:00 to 4:30 a.m. when the restaurant was only opened for dinner. Unloading pots and silverware should be done after 8:00 a.m. in this case when it would not interrupt the customer's sleep. On the last day of the cruise, a NCL rep. called our cabin saying they were going to address the problem and offered us a Future Cruise credit. I learned later that it would have to be used in 12 months. But, I would rather have the sleep!

Ship tip

When your cruise consultant says that you have been upgraded to a better room, check the location for yourself. Room 5150 was a nightmare.

Ports of call

San Juan, Puerto Rico Did not visit port

Entry was across the bay from Old San Juan due the number of cruise ships in the harbor.

Oranjestad, Aruba

4 out of 5
Just shopped. this port

Willemstad, Curacao

5 out of 5
1st time in Curacao. Neat port. No street hawkers demanding you buy something from them.

St. George's, Grenada

4 out of 5
The fort is about the only thing to see. Neat stories of the invasion of Cuba in 1982 are told by some locals working for tips inside the fort.

Castries, St. Lucia

3 out of 5
We took a bus ride to see the pitons and waterfall. It was a long ride over bumpy roads that ended about 3 miles from the pitons. The waterfall and pool was small. It cost extra. We were interested in hiking the volcano, but no one on the bus wanted to pay the $9 entry fee for a 15 minute stop.

Bridgetown, Barbados

4 out of 5
We walked about a mile to the beach. Nice.

St. John's, Antigua

3 out of 5
Visited the Catholic Church and graveyard here. Not a lot to do on this island other than water sports.

Basseterre, St. Kitts

3 out of 5
No excursion here. Port is nice

Disembarkation

4 out of 5
Ported at old San Juan. Since we had transfers to the airport, we had to leave the ship at 8:30 even through our plane left at 3:50. Not much to do at the airport.
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