Disappointing to say the least

Norwegian Breakaway Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 19

Overall rating:

2.9 out of 5
Verified Review
Norwegian Breakaway

10 Night Greek Isles: Santorini Athens & Florence (Rome Roundtrip)

Sail date: July 25, 2023

Ship: Norwegian Breakaway

Cabin type: Oceanview

Cabin number: 9702

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

The ship was well below par especially since we have sailed on Royal Caribbean and Disney in the past. This did not compare. Never sailing with NCL again. Their BOGO airfare promo is atrocious if you are traveling with multiple staterooms. I would rate the cruise a 3 and only because the ports of call are mostly great.

Embarkation

5 out of 5
Embarkation was about the best part of the cruise

Ship experiences

Food and Dining

2 out of 5
Unless you eat in the specialty dining the food is average to less than average. Do not expect any lobster tails or chicken fingers of the kids

Onboard Activities

2 out of 5
Activities were slim and after 10pm they were non-existent unless you like to gamble your money away and drink yourself silly every night. Shows were so/so and you had to reserve seating else sneak in. No real pool activities at all so forget games or ice carvings on pool deck. Deck chairs were stowed every night around 7pm so no going to the deck to layout after that.

Entertainment

2 out of 5
Shows were okay but required reservations else a clever plan to sneak in. No comedy act. Same things repeated night after night so by end of cruise you were bored.

Service and Staff

3 out of 5
Staff did the best but waiters in the Manhattan room were less than stellar. Glasses not refilled timely. No asking for drink from bar unless you brought it up. There was one attendant who did a good job but they were few and far between

Ship Quality

1 out of 5
Cleanliness was an issue. halls around staterooms were always filled with remanence of room service orders. Apparently there were many people not leaving rooms. People were permitted to refill their water bottles directly from the water dispensers in the buffet even though signs were posted explicitly saying not to do that. I picked up a cup for lemonade and it had heavy lipstick marks on it which was totally gross. We witness a bar tender open a bottle of orange concentrate with his mouth and proceed to pour from it to make drinks. Both of these incidents were reported to the service desk. Based on all the coughing and sniffling we hear it was clear that illness was ramped. My mother and mother-in-law bot returned home testing positive for Covid 19.

Cabin / Stateroom

2 out of 5
Cabin size was fine but no place for storing 10 days of clothes. As a result the floor was used which made a cluttered cabin and difficult for housecleaning. Our toilets had issue three different times where they did not flush for hours in our entire section. Shower was more of a trickle and seals around shower doors were broken and never fixed even though it was reported.

Ship tip

Don't sail on this ship. Don't do the Mediterranean in the summer.

Ports of call

Civitavecchia (Rome), Italy

3 out of 5
Rome is cool because of its historical sights but it is dirty and crowed. Avoid summer months as it is very hot making excursions uncomfortable and long waits

Santorini, Greece

4 out of 5
Beautiful but only one real way up and down which is very inadequate for the crowds

Piraeus (Athens), Greece

4 out of 5
Be ready to walk and wait

Mykonos, Greece

5 out of 5

Katakolon (Olympia), Greece

4 out of 5
Very interesting

Valletta, Malta

1 out of 5
Cluster all the way. Avoid hop on/hop off tours. It was 111 the day we were there

Catania, Sicily

5 out of 5
Best stop on the cruise

Naples, Italy

4 out of 5
Naples is pretty but again there is garbage in the streets. Mt Etna is cool. Pompeii is great but lots of walking

Livorno (Florence & Pisa), Italy

5 out of 5
Pick the right excursion and its beautiful

Disembarkation

5 out of 5
Worked well
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