Very disappointing!

Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.2 out of 5
Verified Review
Norwegian Bliss

7 Night Alaska: Juneau Ketchikan Sitka & Victoria (Seattle Roundtrip)

Sail date: September 02, 2023

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 11290

Traveled as: Couple

Reviewed: 8 months ago

Review summary

My husband and I have cruised over 13 years and I would have to say this was our big trip only to be disappointed! This cruise was the worst we have taken! The customer service was terrible, short port of calls, internet and tv out most of the cruise, paid for specialty dinning we could not get reservations from day one. Cancelled port of call in Canada which I really wanted to visit. Internet down would not allow to disembark. Disability assistance was non-existent!

Embarkation

1 out of 5
Terrible

Ship experiences

Food and Dining

2 out of 5
Paid for specialty dinning never could get a reservation from day one! Food was okay, nothing flavorful!

Onboard Activities

5 out of 5
None, most shut down.

Entertainment

Others did not reccomend, not that great

Children's Programs

Seniors, no children

Service and Staff

1 out of 5
Customer service was terrible from disability assistance to room service to Casino service. Could not get assistance

Ship Quality

3 out of 5
Nice

Cabin / Stateroom

5 out of 5
Room and balcony nice

Ship tip

Lost internet service and tv multiple times during cruise

Ports of call

Seattle, Washington

2 out of 5

Sitka, Alaska

3 out of 5
Port of call- short visits, long lines for shuttles

Juneau, Alaska

5 out of 5

Icy Strait Point (Hoonah), Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5
Port of call- short visits, long lines for shuttles

Victoria, British Columbia

1 out of 5
Cancelled port of call due to down internet!

Disembarkation

5 out of 5
No wheel chair assistance!
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