So so Alaskan Cruise

Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall rating:

3.4 out of 5
Verified Review
Norwegian Bliss

7 Night Alaska Glacier Bay (Seattle Roundtrip)

Sail date: August 11, 2019

Ship: Norwegian Bliss

Cabin type: Suite

Cabin number: 14174

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Norwegian needs some QA/QC. Not sure if Norwegian will be our cruise line in the future. . Did a survey for them, no response yet. They are already trying to solicit another cruis.

Embarkation

4 out of 5
Very good

Ship experiences

Food and Dining

2 out of 5
Fair to good. Even with dining package you have to pay extra for some entrees. Service staff was unorganized, couldn’t bring tea with milk after 8 requests from 6 people. Some food was cold and under cooked. Bartenders were terrible. Not customer focused.

Onboard Activities

3 out of 5
Spa, all they focused on was the extra sell. Need to focus on customer’s needs. Wife got an expensive mani/pedi that terrible. Polish only lasted a couple of days.

Entertainment

4 out of 5
They live music bands were great

Service and Staff

2 out of 5
Fair. Service staff needs some service training. Casino staff was not friendly or helpful. Bar tenders ignore you.

Ship Quality

5 out of 5
Ship was great. Staff and programs need a lot of work.

Cabin / Stateroom

5 out of 5
Was great

Ship tip

Figure a lot of unknown extra charges.

Ports of call

Seattle, Washington

3 out of 5
Had to be there. ship saile from there. No excursions

Juneau, Alaska

5 out of 5
Yes. It was great.

Skagway, Alaska

4 out of 5
First one booked canceled the morning before. Second one to replaced canceled was ok. Couldn’t book one wanted. Didn’t have everything we wanted.

Cruise Glacier Bay

4 out of 5
It was nice. No excursions available. This is not a port.

Ketchikan, Alaska

4 out of 5
It was nice. No excursions

Victoria, British Columbia

2 out of 5
Too short. It was at night. Told shops were closed. Transportation was not enough for 3 cruise ships in port

Disembarkation

2 out of 5
Took forever
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