Not Worth It

Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 18

Overall rating:

3.4 out of 5
Verified Review
Norwegian Bliss

7 Night Alaska Glacier Bay (Seattle Roundtrip)

Sail date: June 16, 2019

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 10742

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

This is our first cruise, and we were very disappointed. We travel quite a bit, and considering how expensive the trip was, it did not meet our expectations. I would not travel with Norwegian again.

Embarkation

4 out of 5
The embarkation process was very smooth. We got to the dock at about 9:00 AM, so there were very few people there and we made it on to the ship quickly. I thought there would be more of a welcome when we arrived, but nonetheless we were happy with the process.

Ship experiences

Food and Dining

3 out of 5
The buffet was good, but very crowded! We ate at three specialty restaurants. Cagney's was terrible. La Cucina and Teppanyaki were very good. We also ate at the Manhattan Room two nights. The servers were friendly, but it took a very long time for our food to come out and they got two of our orders wrong.

Onboard Activities

3 out of 5
I thought the activities were okay, but the activities we most wanted to participate in cost additional money, which was upsetting considering how much we paid for the cruise.

Entertainment

4 out of 5
WT Geer was FANTASTIC! I heard Jersey Boys was excellent!

Children's Programs

5 out of 5
Splash Academy was a highlight! My kids enjoyed it!

Service and Staff

2 out of 5
The waiters were mostly very good. Our room steward was terrible. Left dirty cups and empty water bottles in our already cramped room. There were papers we did not receive that other cabins received as well.

Ship Quality

4 out of 5
I thought the ship was clean and modern.

Cabin / Stateroom

3 out of 5
We were told this room would be perfect for the four of us (my husband and I and two children, 12 and 8) but we were very crowded. There were no drawers for clothes, only shelves, which became an issue as the cruise went on. We had to keep things in our suitcases.

Ship tip

If it is too late to book on another cruise line, and you have to sail on the Bliss, be prepared to spend additional money. We felt "nickled and dimed." There were additional charges for everything, and we weren't prepared for it. We had the premium beverage package and still had to pay for water. If we wanted room service, we had to pay additional service charges. It was ridiculous.

Ports of call

Seattle, Washington

4 out of 5
We didn't spend much time here.

Cruise Inside Passage, Alaska

3 out of 5

Juneau, Alaska

3 out of 5
Lots of shops, but mostly jewelry. We didn't make it very far, because it was raining.

Skagway, Alaska

4 out of 5
Cute town. Went on a trolley tour, which we enjoyed.

Cruise Glacier Bay

4 out of 5
This was the highlight of the trip. My only complaint is that we could not hear the ranger giving information from our room, even though we watched the glaciers from our balcony. That was very disappointing!

Ketchikan, Alaska

5 out of 5
This was our favorite stop. We took a private tour of the town. Very cute with a lot of history!

Victoria, British Columbia Did not visit port

It was too windy and we could not dock, which was very disappointing! We didn't even know that was a possibility.

Disembarkation

3 out of 5
Disembarkation was not as smooth as embarkation. We had port valet service, which should have been the first off the ship, and even though people had color coded times, we were in line with everyone who wanted to get off the ship at that time. There was little organization.
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