Alaskan Disappointment

Noordam Cruise Review to Alaska - Gulf of Alaska

Cruises: 7+ cruises
Reviews: 9
Helpful Votes: 396

Overall rating:

4.5 out of 5
Noordam

7 Night Glacier Discovery Northbound (Vancouver To Whittier)

Sail date: May 15, 2022

Ship: Noordam

Cabin type: Balcony

Cabin number: 4179

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Hard to say anything negative about Alaska - the views are always amazing and there's no shortage of places to relax. With that said, we were beyond disappointed with this trip. The cruise portion was great as always, but the land portion was a huge let down. We were very excited to go to Denali and have 3 days "on land" to really explore Alaska. The extra money for the land part was truly a waste; we didn't get to do anything even though we had full days/overnight at each stop. Lost luggage, broken train engine, canceled excursion (without refund!!) and 8 hours sitting in hotel lobby - we will be cruise only to Alaska from now on. Tip - take the money you would spend on land package and upgrade your cabin or extend your cruise.

Embarkation

5 out of 5
Surprisingly simple

Ship experiences

Food and Dining

4 out of 5
Food was good, service was great. 1 star off due to reduced hours.

Onboard Activities

5 out of 5
Did not participate

Service and Staff

5 out of 5
Service was superb! Crew definitely wanted passengers to know they appreciated them being onboard.

Ship Quality

4 out of 5
Very clean - someone always cleaning something somewhere. 1 star off because the ship needed maintenance even though she was fresh out of dry dock.

Cabin / Stateroom

5 out of 5
Extra long balcony was great. Cabin very barrow - barely room to pass between foot of bed and wall, made room service difficult. Full size shower is always nice.

Ship tip

Use the stairs for easy access to dining when you have an aft cabin.

Ports of call

Vancouver (Canada Place), British Columbia

4 out of 5
Very expensive city, can'tspend less than $50 even for breakfastor lunch (2 people, no alcohol). Had to fly in night before due to airline changing flight so we rented a car and got to play tourist.

Cruise Inside Passage, Alaska

5 out of 5
Great views although limited wildlife sightings - can't blame Nature so no deductions. Did see some whales from our balcony.

Ketchikan, Alaska

5 out of 5
Our usual Get Dirty cart excursion did not disappoint- only port it rained which is exactly what you want for this excursion. Great views, newbie guides so glad we knew what to expect.

Juneau, Alaska

4 out of 5
Pretty, nothing disappointing except we didn't have time to go to our favorite restaurant and had to eat on ship.

Skagway, Alaska

5 out of 5
Beautiful little town, train was nice was to see it.

Cruise Glacier Bay

5 out of 5
Beautiful scenery, saw and heard glaciers calving. Never disappointed- stay on your balcony for the duration - this is Mother Nature at her finest!!

Cruise College Fjord, Alaska

4 out of 5
Not the impressive fjords I expected, but still very pretty.

Whittier (Anchorage), Alaska

1 out of 5
Absolutely worst experience in Alaska- didn't think that was even possible. Spending the night and basically having 2 full days, we were looking forward to having unlimited options to enjoy. We had even reserved a car rental so we could explore. Had to cancel the car due to arrival time. No excursions available. We ended up spending $70 on taxi to the zoo and $70 to return 2 hours later. Had to eat at the hotel then spent 8 hours sitting in hotel lobby waiting for airport shuttle because there were no excursion options that timed with flights. It was a very expensive miserable experience.

Disembarkation

5 out of 5
Easy, quick, no issues

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